Olathe Ford Lincoln - Service Center

Mike is always fantastic The quick lane is always the way to go. Clean waiting area, fast and friendly. I always ask for Mike. The quick lane is the way to go. The quick lane is always the way to go. Clean waiting area, fast and friendly. I always ask for Mike. The quick lane is the way to go. More

Service I brought my car to the Express Service Lane for a regular oil change. They were pretty busy, but it only took about 1 1/2 hrs for the oil change and I brought my car to the Express Service Lane for a regular oil change. They were pretty busy, but it only took about 1 1/2 hrs for the oil change and a tire rotation. Called me as soon it was done. Fast, friendly and thorough. Very satisfied. More

Oil change I was greeted, asked what needs were. He took my information, and showed me where to stay. Turn around on the car was very quick. I was greeted, asked what needs were. He took my information, and showed me where to stay. Turn around on the car was very quick. More

Customer Service Brad Duggens courteous and professional. Today was a long wait, yet time seemed to go by quickly. Was offered that someone would take me to coffee sho Brad Duggens courteous and professional. Today was a long wait, yet time seemed to go by quickly. Was offered that someone would take me to coffee shop if I wanted. I stayed at dealership and talked with David Jones More

Oil and tires rotated Thank you to all that took care of me and my car. The service advisory was very polite and very well dressed. She took care if all my needs. Thank yo Thank you to all that took care of me and my car. The service advisory was very polite and very well dressed. She took care if all my needs. Thank you to all that took care of me and my car. More

Super Service Mike is one of the best service managers I have ever dealt with. Really knows how to treat a customer. It is a pleasure bringing the MKZ in knowing i Mike is one of the best service managers I have ever dealt with. Really knows how to treat a customer. It is a pleasure bringing the MKZ in knowing its going to be looked after well. More

Great Service Brad provided great service and had a positive attitude, even when I left with my car key and had to come back. I greatly appreciate his flexibility Brad provided great service and had a positive attitude, even when I left with my car key and had to come back. I greatly appreciate his flexibility with our schedule. More

worst I called and told them that I have a check engine coming on and is running idle, and need also a tune up . I left my car - a 2008 ford taurus x - on a I called and told them that I have a check engine coming on and is running idle, and need also a tune up . I left my car - a 2008 ford taurus x - on a Thursday , and I was hoping I will take it Friday , I have to call 2 times and leave messages to ask what happened . They told me that they moved an injector from back to front , did a tuneup , but never replaced the injector they think it was bad , when I got home was doing the same thing and will cost me another $600 on top of $500 already paid to replaced it . I bought it from O'reilly for $60 and replace it myself . So they took the time to move the same bad injector from back to front without replacing it , just for me to go back and charge enormous labor on me again . Be aware , don't go there . More

Great service at Quick Lane Service advisor was courteous and prompt in greeting plus provided good information on future needs for service and operating status of vehicle. Oil Service advisor was courteous and prompt in greeting plus provided good information on future needs for service and operating status of vehicle. Oil change and tire rotation performed quickly while I waited. More

Speedy Service I have two vehicles that I purchased from Olathe Ford. Fast Lane service is fast and friendly. I appreciate the efforts of the staff. thanks Mark I have two vehicles that I purchased from Olathe Ford. Fast Lane service is fast and friendly. I appreciate the efforts of the staff. thanks Mark More