1,023 Reviews of Olathe Ford Lincoln - Service Center
Appt set for oil change Made an appointment for an oil change/tire rotation for 10:00 am. I arrived about five minutes early. The service rep came out, took the information Made an appointment for an oil change/tire rotation for 10:00 am. I arrived about five minutes early. The service rep came out, took the information and I was out by 11:00 am. Went over the car check-up, very polite representatives. More
scheduled Mainenance This dealership recognizes that the service department staff is a customer facing department and a reflection of the dealership in general.. Great se This dealership recognizes that the service department staff is a customer facing department and a reflection of the dealership in general.. Great service personnel and great customer care in dealing with me on a routine visit. More
Replace recall tape Gary the service manager was quick to contact us and provided excellent service. Delivered truck when work completed. Would recommend dealer to friend Gary the service manager was quick to contact us and provided excellent service. Delivered truck when work completed. Would recommend dealer to friends and family. More
Oil change and wipers After oil change, it was noted that I needed new wiper blades. Glad for the reminder. They were getting a bit worn and streaking the window. After oil change, it was noted that I needed new wiper blades. Glad for the reminder. They were getting a bit worn and streaking the window. More
Service Department very efficient Needed our transportation bus air conditioner looked at and they were very quick about getting me in on an appointment. Called to give the results o Needed our transportation bus air conditioner looked at and they were very quick about getting me in on an appointment. Called to give the results of what was wrong and estimate of the cost before fixing. Gave approval to fix and they got right on it and were done the day they said it would be. Very polite and courteous to me on all contact levels. More
Oil change My oil change was taken care of as it should be and the first one was free. The service department could have been more friendly! My oil change was taken care of as it should be and the first one was free. The service department could have been more friendly! More
Honest Didn’t try to sell me tires that I didn’t need yet. When the time comes I will look Bradley up. Thanks for the help. Didn’t try to sell me tires that I didn’t need yet. When the time comes I will look Bradley up. Thanks for the help. More
Reliable dependable help I have always felt confident with taking my vehicle to Olathe Ford as well as purchasing a vehicle there. The dealership is friendly, dependable, and I have always felt confident with taking my vehicle to Olathe Ford as well as purchasing a vehicle there. The dealership is friendly, dependable, and honest. If told something needs to be done then it really does need to be done, not just take a customer for his/her money. More
Great service The value provided at Olathe ford is outstanding, for less cost than jiffy lube, you get an alignment check, and tire rotation. The value is outstand The value provided at Olathe ford is outstanding, for less cost than jiffy lube, you get an alignment check, and tire rotation. The value is outstanding. More
Maintenance Work follow-up pointed out after oil change. After getting my oil changed about 3 weeks ago and after returning from a trip to Colorado, I scheduled for my brakes to be replaced and all my lug nu After getting my oil changed about 3 weeks ago and after returning from a trip to Colorado, I scheduled for my brakes to be replaced and all my lug nuts to be replaced. Mike Wells mentioned after my oil change that I should do that sometime in the future, so I scheduled an appointment and dropped off my vehicle. More