Olathe Ford Lincoln - Service Center

Staff and care are excellent and professional. I drive a bit for the service and is always worth the effort as the service is excellent. Mike does such an excellent job seeing that everything goes I drive a bit for the service and is always worth the effort as the service is excellent. Mike does such an excellent job seeing that everything goes well. Thanks. More

Always Customer Focused Despite being super busy over the holidays, Olathe Ford Quick Lane really strives for customer satisfaction...prompt, courteous, efficient service. A Despite being super busy over the holidays, Olathe Ford Quick Lane really strives for customer satisfaction...prompt, courteous, efficient service. As a female in male dominated work place, I always feel they have my car issues as their number one priority! Very comfortable environment and experience every time. More

Prompt service Promptly looked at vehicle concerns Worked on schedule to get me in for repairs earlier Did 24 point service check even though extremely busy Alwa Promptly looked at vehicle concerns Worked on schedule to get me in for repairs earlier Did 24 point service check even though extremely busy Always deal With Mike Wells great service More

Good Job! Do a good job of getting you in as quick as they can but do a thorough job of checking out all the things they say they will. Will point out items t Do a good job of getting you in as quick as they can but do a thorough job of checking out all the things they say they will. Will point out items they think should be addressed but in context of seriousness without a lot of pressure or scare tactics which I appreciate. More

Great Service I came in for routine maintenance and the Quick Lane was swamped with work. You wouldn't know it if you didn't see the cars lined up outside. They h I came in for routine maintenance and the Quick Lane was swamped with work. You wouldn't know it if you didn't see the cars lined up outside. They handled my request with urgency and very friendly staff. I was in and out in an acceptable time and John went out of his way to show me a couple features on my F350 I didn't know existed. I actually changed service dealerships from Bob Sight in Lees Summit to Olathe Ford due to prior experiences and I own 5 cars which are now all serviced by this shop. Thanks! More

Service Olathe Lincoln service department was great, the service manager was friendly. The waiting room clean and stocked with coffee. My car was done today n Olathe Lincoln service department was great, the service manager was friendly. The waiting room clean and stocked with coffee. My car was done today n time and clean More

Service on my F150 Good work done by the team, experienced a small hiccup but Shawn stepped up and took care of everything in the end. This is what I've come to expect Good work done by the team, experienced a small hiccup but Shawn stepped up and took care of everything in the end. This is what I've come to expect from Olathe Ford. More

Great service Doug was great! He gave me the low down and wasn’t pushy! He gave me two options and let me decide which route I wanted to take! Doug was great! He gave me the low down and wasn’t pushy! He gave me two options and let me decide which route I wanted to take! More

Quick Lane Scheduled Maintenance My Fusion Hybrid needed an oil change, tire rotation, cabin air filter, and thorough inspection. I monitored the webcam and headed over when the line My Fusion Hybrid needed an oil change, tire rotation, cabin air filter, and thorough inspection. I monitored the webcam and headed over when the lines were down to one vehicle in each lane. Brad estimated 1.5 hours, but the work was done in about 1 hour 10 minutes. Although I mentioned the cabin air filter upon arrival, Brad assured me that they would check it before replacing it, and then confirmed that it was quite full of pollen. The waiting room had coffee and WiFi to keep me awake and busy. More

Oil Change Quick Lane Great experience - was told it would probably take 1.5 hours but was finished in just under an hour! Mike was great...I wandered off from the waiting Great experience - was told it would probably take 1.5 hours but was finished in just under an hour! Mike was great...I wandered off from the waiting area and he tracked me down over in the showroom to let me know that I needed new filters. I worked with him last time, also. He's great! More