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Ocean Subaru of Fullerton - Service Center

Fullerton, CA

4.9
112 Reviews

112 Reviews of Ocean Subaru of Fullerton - Service Center

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January 29, 2023

James was extremely helpful from start to finish. He communicated everything that was going to be done on my car and was helpful at answering any questions I had. It was an easy and fast experience. More

by Wrxbro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
January 25, 2023

Customer service is one big reason, they accommodated my time and schedule in taking care of my car. They went above what I expected. The service waiting room is large and comfortable, they kept the appoint More

by Hilleryrnfa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy in service
January 24, 2023

Jim has such awesome customer service etiquette in the auto maintenance area. I refer all my clients, friends and family to see him as he is thorough and keeps you up to date. My car is always delivered More

by MTPG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
January 23, 2023

Alway Professional, helpful. friendly, and knowledgeable, and on time. Keep you well informed and updated. More

by HarwichGirl12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
January 22, 2023

Good service department. Needs to always double check its maintenance. Had to go back to have oil pan plug tightened up. Was leaking oil after had it serviced. Small inconven More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
January 13, 2023

Excellent Customer Service / Handled everything professionally / A+ Staff / A+ Technicians / Very helpful & informative I would definitely recommend taking your Subaru car to this location More

by lescali14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
January 10, 2023

I have been going to Ocean Subaru, Fullerton,CA for several years now. They do a great job in Service. I bought a 2022 Forester from them and the buying experience was excellent! I would not hesitate t More

by Derry.mellott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Roriguez (Service) Brandon Debarros (Sales)
January 08, 2023

This was my first time at Ocean Subaru of Fullerton and had the best experience. Jimmy from the service team was professional, friendly and helpful. The shuttle service was so convenient as well. Moving fo More

by jelevazo550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
January 08, 2023

The service was excellent thank you to the entire team i am loyal to this center More

by Izzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
January 04, 2023

In general the dealer is very good. This time Servce Dept did not fix problem. More

by engradiomai
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Pedroza
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