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Ocean Mazda West Kendall

Miami, FL

4.4
25 Reviews
Ocean Mazda West Kendall, a division of Ocean Automotive Group, is South Florida’s newest Mazda franchise dealership. Ocean Automotive group is a state-of-the-art dealer group consisting of two Mazda franchises located in Doral and West Kendall, as well as a boutique luxury dealership also with two locations in Doral and Miami (right outside of Coral Gables). We are a family-owned business with over 30 ...
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14000 Southwest 137th Avenue

Miami, FL

33186

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Showing 25 reviews

March 15, 2025

Such an awful experience dealing with this dealer. Nearly a month ago put a refundable $1000 deposit on a car I decided not to purchase. Non stop "will get it paid can let you know," but no actual r More

by shawncas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Ramos
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

Lenny was helpful, attentive, and dedicated to a a smooth and memorable customer experience. She thoughtfully sought out the best deal for my purchase and went out of her way to ensure not only that I got th More

by Mtava002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenny Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Ocean Mazda West Kendall responded

Good afternoon. It's wonderful to hear about your exceptional experience with Lenny at Ocean Mazda West Kendall. We're pleased she provided helpful, attentive, and dedicated service. Thanks for recognizing her and informing people about her commitment to finding the best deal and making the process seamless. Drive safe, and we're always here whenever you need us.

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November 01, 2024

Very professional and knowledgeable o would recommend Malena for your car buying experience anytime and everytime More

by otniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malena Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Ocean Mazda West Kendall responded

Thank you, Otniel. We’re glad to hear Malena made your car-buying experience a great one. We’re proud to have such knowledgeable and professional team members, and it’s wonderful to know Malena left such a positive impression. We appreciate your recommendation and look forward to being here whenever you need us.

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October 29, 2024

A good experience with David and Finance Manager Gilbert. I would recommend this dealership to friends and family. More

by delilane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert
Oct 29, 2024 -

Ocean Mazda West Kendall responded

Thank you, Delilane. We’re pleased you had a good experience with David and Gilbert. It means a lot that you'd recommend our dealership to friends and family. It was nice of you to rate us a five-star Mazda dealership. We're here to make every visit as smooth and enjoyable as possible, and we're always here whenever you need us.

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October 17, 2024

I am writing to express my sincere appreciation for the excellent service I received from Juan Navarro, a member of your sales team. As a customer who has been part of the Mazda family for over ten years, More

by Claudio Payret
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Ocean Mazda West Kendall responded

Good afternoon, Claudio. It’s wonderful to hear about your experience with Juan. We’re glad he made your visit with us memorable and that his dedication and professionalism stood out to you. Juan takes pride in providing a seamless and personalized experience for all our customers, so it’s great to see that reflected in your comments. We appreciate your loyalty to the Mazda family and your kind words about Juan . We look forward to continuing to serve you at Ocean Mazda West Kendall for many years to come. Drive safe and we're always here whenever you need us.

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October 08, 2024

Tuve una gran experiencia comprando mi auto con Eduardo Alvarez fue excelente durante todo el proceso de compra. Muy profesional, paciente y siempre dispuesto a ayudar con cualquier pregunta. Si están pens More

by wdcapote
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Alvarez Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Ocean Mazda West Kendall responded

Muchas gracias por tomarte el tiempo de compartir tu experiencia con Eduardo y nuestro equipo en Ocean Mazda West Kendall. Nos alegra que hayas logrado que el proceso de compra de un auto fuera sencillo y agradable para ti. Eduardo se enorgullece de ofrecer un servicio excelente, y eso es exactamente lo que hizo. Agradecemos tu recomendación y, si alguna vez necesitas algo en el futuro, no dudes en comunicarte con nosotros. Disfruta de tu nuevo Mazda.

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September 26, 2024

Very good service and happy with my car thanks to all for your attention, I am happy More

by Yodalmis
Recommend Dealer
Yes
Employees Worked With
Eduardo Alvarez Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Ocean Mazda West Kendall responded

Good evening, Yodalmis. Thanks for coming to our Mazda dealership and sharing your experience so other people can learn more about us if they want to get a new car from a trustworthy dealer. Drive safe, and we're always here whenever you need us.

September 25, 2024

El agente fue muy amable eficiente y cumplió todas mis expectativas muy eficiente muy atento More

by Yuniorhervis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Alvarez Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Ocean Mazda West Kendall responded

Hola, Yuniorhervis. Gracias por compartir tu experiencia y tus amables palabras hacia nuestro asociado Eduardo Álvarez. Los comentarios de clientes como el tuyo son muy apreciados y gracias nuevamente por visitarnos aquí en Ocean Mazda West Kendall.

September 25, 2024

EDUARDO ÁLVAREZ IS A VERY PROFESSIONAL SALES CONSULTANT EXPLAIN US EVERY DETAIL OF THE PROCESS AND VERY KNOWLEDGE ABOUT HIS PRODUCT , HE PUT AN EXTRA MILE ON HELPING US I CONSIDER THIS EXPERIENCE SMOOTH More

by yoelvazquez21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Berber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Alvarez Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Ocean Mazda West Kendall responded

Hi, Yoel. Thank you for taking the time today and complimenting our professional sales consultant Eduardo Alvarez. We greatly appreciate your online support and thank you again for sharing your customer service experience here at Ocean Mazda West Kendall.

September 20, 2024

The service attendant, Ricky, went way out of his way to figure out our key problem! Also Rene in sales spent his spare time showing us how to download the Mazda app. Above and beyond. More

by annechambers99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky in service, Rene in sales
Sep 20, 2024 -

Ocean Mazda West Kendall responded

Hi, Anne. We're delighted to hear Ricky and Rene provided such helpful service. It’s great they went the extra mile to assist with your key issue and the Mazda app. We aim to make every visit as smooth as possible, and it’s awesome to see that reflected in your experience. Thanks for sharing this feedback with us; we're grateful for the five-star rating of our Mazda dealership. Drive safe, and we're always here whenever you need us.

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