Ocean Honda of San Juan Capistrano - Service Center

Christian Delore is the best live in Orange County Lake Forest and I drive all the way to San Juan Capistrano because I love your service Forest and I drive all the way to San Juan Capistrano because I love your service More

Always professional, honest & friendly. The Service Advisors are always great to work with & I always feel I get treated fairly. I'll continue to return for all my services. The Service Advisors are always great to work with & I always feel I get treated fairly. I'll continue to return for all my services. More

Brandon, the service manager, was very personable and knowledgeable. He took extra time to explain the issues with our Ridgeline but never “hard sold” us on anything. The rest of the staff was also great knowledgeable. He took extra time to explain the issues with our Ridgeline but never “hard sold” us on anything. The rest of the staff was also great. Definitely a much better experience than we’ve had at other dealers. More

Your service manager Christian is amazing. He did an incredible job taking of me and servicing the water pump recall. He noticed my air conditioner wasn’t working and fixed it. He has awesome He did an incredible job taking of me and servicing the water pump recall. He noticed my air conditioner wasn’t working and fixed it. He has awesome ethics. More

I had a problem with my 2019 Accord and had to have it towed to Ocean Honda. Luckily Christian Delauro helped figure out that the issue was with my inline fuel injector. It took a few days to secure the c towed to Ocean Honda. Luckily Christian Delauro helped figure out that the issue was with my inline fuel injector. It took a few days to secure the correct part but Christian made sure that I had a loaner vehicle to use during the time it took to replace the fuel injector. In addition Christian checked my warranty and discovered that everything was covered. That is how thorough and professional Christian and everyone in the service department are. We own two Hondas and Ocean Honda is the only place we would every consider getting them serviced! More

Always friendly and work well and quickly. Nice waiting room with snacks. Been going there for years! Nice waiting room with snacks. Been going there for years! More

Why do you hire people who do Not know how to drive stick? I was asked to drive my car into the service area when I’m a Customer!! Your service is going down hill. Garret the former general manager w stick? I was asked to drive my car into the service area when I’m a Customer!! Your service is going down hill. Garret the former general manager was awesome!!! Now you hire a general manager who does care about the customers. If it wasn’t for Johnny, Enrique and Felix I would take my business elsewhere. Seriously Bring back Garrett! He cared about the customers. I’ve bought several cars from Ocean , but now this might be my last !! Ocean Honda is going down hill with the new General Manager, HE SUCKS!!!! And also your Honda roadside assistance is absolutely Awful!! More

Very professional. East to work with. Got back to me in a timely manner also. East to work with. Got back to me in a timely manner also. More

Christian DiLauro is Ocean Honda's best customer service person. Appreciate his attention to detail and keeping us informed person. Appreciate his attention to detail and keeping us informed More

Great location. Very h elpful maintenance staff. Nice snack bar. Soft chairs. This makes fifteen. Very h elpful maintenance staff. Nice snack bar. Soft chairs. This makes fifteen. More