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Ocean Honda of San Juan Capistrano - Service Center
San Juan Capistrano, CA
569 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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569 Reviews of Ocean Honda of San Juan Capistrano - Service Center
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June 22, 2023
Outstanding professionalism - courtesy, timeliness, and dependability - as always over the years we have used Ocean. dependability - as always over the years we have used Ocean. More
by gwfouts
Verified CustomerEmployees Worked With
Other Employees :
My advisor, Felix Rodriguez, is fantastic! I had no dealings with Mr. Blaum
June 21, 2023
A/C running warm, Irwin and his service tech team gave my a quote and fixed my problem early. a quote and fixed my problem early. More
by Drew Lichty
September 10, 2021
I made an appointment for an oil change. Arrived on time. Said I would wait because it usually takes around 45 minutes. 2 1/2 hrs later my car was ready. Unbelievable. After I paid the receipt, my car was st Said I would wait because it usually takes around 45 minutes. 2 1/2 hrs later my car was ready. Unbelievable. After I paid the receipt, my car was still not ready. I saw that they were wiping it down. I had just had it washed at a full service car wash. Now I have streaked windshield and windows. I have been a client for 10 years and that was the last time they will get my business. More
by getpushed
Employees Worked With
Christopher
May 01, 2019
Excellence in service Oswaldo in detail made my dirty Honda look brand new, after a trip in the country with 3 people and a big dog, it was a mess inside out, he saved me f Oswaldo in detail made my dirty Honda look brand new, after a trip in the country with 3 people and a big dog, it was a mess inside out, he saved me from having to buy a new Honda, I bought 3 hondas at ocean, and I'll buy my next Honda here too. More
by Robdrak
January 07, 2019
Worst Dealership Absolute worst dealership and customer service (or extreme lack of) I have ever dealt with in my entire life. I would caution you to even consider buy Absolute worst dealership and customer service (or extreme lack of) I have ever dealt with in my entire life. I would caution you to even consider buying or especially leasing any car from this location-it will be a complete nightmare. And don’t even bother calling them because they will give you the run around and forward you to people’s voicemails, that is unless you want to buy something of course. These people will make you think they care about you as a customer, then waste your time for hours to tell you there’s nothing they can do. And make sure you read the fine print/contracts carefully, because when you call for information they will misinform you. I would definitely caution you to ever deal with the sales manager there named Aoude. When asked what I was signing, for dropping off my car at the end of my lease, he couldn’t produce paper documents for me. He just wanted me to sign a screen on his cellphone. After everything I had been through I told him I didn’t trust them, so he went ahead and signed my paperwork FOR ME and said “ok I’ll just mark the paperwork like you weren’t here.” Don’t trust him, and demand your paperwork. These guys have no integrity, are incompetent, but rude, and only care about taking care of you if you’re purchasing a new car. Truly disappointed in this location as I have purchased cars for over 30 + years at one of the owner’s other locations up North. More
by Car13
Employees Worked With
Aoude Safwat
August 02, 2017
Excellent dealership I bought my Honda CRV from them three years ago. I have continued to work with them for servicing. They have been great. In fact, they helped me with I bought my Honda CRV from them three years ago. I have continued to work with them for servicing. They have been great. In fact, they helped me with N/C for something that was my fault. I thought my ac had gone out -- it turned out I had turned the control from cool to hot! LOL More
by sherri
Employees Worked With
Rick -- no longer there
February 20, 2013
Always friendly... Always Courteous... The folks at Weseloh are great! From the minute you pull up to drop off your vehicle, to the chat at the desk, to the shuttle service to and from, Weseloh Honda k Weseloh are great! From the minute you pull up to drop off your vehicle, to the chat at the desk, to the shuttle service to and from, Weseloh Honda knows how to treat its customers. I've been bringing my Honda's in since the 1980's and have always been treated with friendly service and a fair price. Weseloh Honda in San Juan Capistrano will continue to be the place I bring my Honda for years to come. Thank you Weseloh staff for continued great service. More
by Yvonne333
Employees Worked With
Joe, Johann, Felix, Eddie
August 11, 2012
Joe went out of his way and responsibility to make sure that my service was completed and that due to my financial circumstances and need for my car for job, took care of what needed to be done in an effic that my service was completed and that due to my financial circumstances and need for my car for job, took care of what needed to be done in an efficient and practical way. I appreciated his attitude,honesty, and understanding consideration with making sure my car was returned to me with the best service they could give. Thank you Joe. I would recommend Weseloh and especially Joe to anyone. More
by nanaroth
Employees Worked With
Joe Schultz
February 05, 2012
I've gone to several Honda dealerships to get my '08 Fit serviced, and over the past 3+ years I have not encountered a Service Department more friendly and pleasant to deal with than those at Weseloh Honda. serviced, and over the past 3+ years I have not encountered a Service Department more friendly and pleasant to deal with than those at Weseloh Honda. On my latest visit today, I had the pleasure of meeting Felix Rodriguez, who was very nice to work with, and was very pleasant and patient with my questions about maintenance. For this experience, and others like it in the past, I will gladly continue to take my Fit to Weseloh Honda. Thank you, Felix. More
by hsiangjohn
Employees Worked With
Felix Rodriguez
