Ocean Honda of San Juan Capistrano - Service Center
San Juan Capistrano, CA
543 Reviews of Ocean Honda of San Juan Capistrano - Service Center
Excellent dealership I bought my Honda CRV from them three years ago. I have continued to work with them for servicing. They have been great. In fact, they helped me with I bought my Honda CRV from them three years ago. I have continued to work with them for servicing. They have been great. In fact, they helped me with N/C for something that was my fault. I thought my ac had gone out -- it turned out I had turned the control from cool to hot! LOL More
Always friendly... Always Courteous... The folks at Weseloh are great! From the minute you pull up to drop off your vehicle, to the chat at the desk, to the shuttle service to and from, Weseloh Honda k Weseloh are great! From the minute you pull up to drop off your vehicle, to the chat at the desk, to the shuttle service to and from, Weseloh Honda knows how to treat its customers. I've been bringing my Honda's in since the 1980's and have always been treated with friendly service and a fair price. Weseloh Honda in San Juan Capistrano will continue to be the place I bring my Honda for years to come. Thank you Weseloh staff for continued great service. More
Joe went out of his way and responsibility to make sure that my service was completed and that due to my financial circumstances and need for my car for job, took care of what needed to be done in an effic that my service was completed and that due to my financial circumstances and need for my car for job, took care of what needed to be done in an efficient and practical way. I appreciated his attitude,honesty, and understanding consideration with making sure my car was returned to me with the best service they could give. Thank you Joe. I would recommend Weseloh and especially Joe to anyone. More
I've gone to several Honda dealerships to get my '08 Fit serviced, and over the past 3+ years I have not encountered a Service Department more friendly and pleasant to deal with than those at Weseloh Honda. serviced, and over the past 3+ years I have not encountered a Service Department more friendly and pleasant to deal with than those at Weseloh Honda. On my latest visit today, I had the pleasure of meeting Felix Rodriguez, who was very nice to work with, and was very pleasant and patient with my questions about maintenance. For this experience, and others like it in the past, I will gladly continue to take my Fit to Weseloh Honda. Thank you, Felix. More
Simply put: they went out of their way to assist and correct my new vehicle problem. Everyone at the place was courteous and showed a serious desire to excel in what they do and it showed. The service m correct my new vehicle problem. Everyone at the place was courteous and showed a serious desire to excel in what they do and it showed. The service manager was a very efficient and punctual individual and not one word he spoke he did not back up with real results. The mechanics took their time with me and I felt, really, overwhelmed by their level of dedication. I have not dealt with the sales people as I am only reviewing my experience with their service department. Top Notch, truly excellent and it did not appear to be a fluke. I am hesitant to rate the maximum but in this case is all I can do from that one experience. They try hard and it should be noted that their efforts are appreciated. Thank you for the chance to rate this dealer's service department. More
Right away within a few minutes i was greeted in the service drive. Brought in and helped. People were friendly and courteous, and very professional. I even met the owner who was very nice and it was n service drive. Brought in and helped. People were friendly and courteous, and very professional. I even met the owner who was very nice and it was nice that the owner Pete Weseloh is actually there present at the dealership working as well. More
I love Weseloh Honda and would refer anyone there! Even though I live closer to another Honda dealership I have been driving further just to go see Joe at Weseloh! His customer service, as well as all of though I live closer to another Honda dealership I have been driving further just to go see Joe at Weseloh! His customer service, as well as all of the service guys, is top notch! One thing I love about this service department is that they know me and my kids and are always greeting us with a smile and take great care of my car as well! No work is ever done without prior phone conversation and agreement on the pricing! WE LOVE WESELOH! More
it has always been a pleasure dealing with this company.... I can trust them to take good care of my car and provide good service as well...... Please give special credit to Felix and Eddie....... company.... I can trust them to take good care of my car and provide good service as well...... Please give special credit to Felix and Eddie....... I don't have anything else to say but am going on because you won't accept my brief message..... Loraine L. Walsh More
Joe and all of the service advisors do an excellent job. They all know me by name. I always get a friendly greeting when I arrive. The are very professional and take the time to explain anything when I may They all know me by name. I always get a friendly greeting when I arrive. The are very professional and take the time to explain anything when I may have questions. I have 4 Hondas and all are only serviced at Wesloh Honda. They always and always greet me More
In my past, I never owned a car for 5 years as I disliked servicing my vehicles as dealers where not to be trusted. Joe at Wesloh changed my attitude and it is always a pleasant experience dealing with Joe servicing my vehicles as dealers where not to be trusted. Joe at Wesloh changed my attitude and it is always a pleasant experience dealing with Joe and the service department. He is always fair and acurate and willing to help in any way possible. The team there always helps if I have any questions and for years now the pricing for service I receive is always reasonable. I trust Joe and the dealership which was something I never did prior. And I would not take my car to another dealership In fact, I have owned Honda's now for over 10 years and I just bought a new Honda Accord because of the service I had received from Joe and Wesloh. If it where not for Joe and the sevice team, I would have purchased another brand but Honda makes a very good automobile and Joe takes great care of my car. Trust is the biggest issue and I trust Joe as he has proved this to be true. More