Ocean Honda of San Juan Capistrano - Service Center

I had a really difficult time with service and had to bring my vehicle back because the service that was requested was not done even with the car there all day. Service said they would communicate to th bring my vehicle back because the service that was requested was not done even with the car there all day. Service said they would communicate to the other team members about a discounted service when I brought the car back however no such communication happened. Very dissatisfied. More

Brandon called me to remind me when my part arrived. 15 words seems excessive to me. 15 words seems excessive to me. More

Everyone is pleasant, professional and helpful. .especially Irwin! It's also a nice touch wi th the snack bar. However it would be even nicer if the service dept had comfortable chairs. If one ha .especially Irwin! It's also a nice touch wi th the snack bar. However it would be even nicer if the service dept had comfortable chairs. If one has to wait it woud be less painful if the seating was better. More

Irwin has been very helpful and informative about what needed to be done to maintain my vehickr needed to be done to maintain my vehickr More

Brandon was clear about the problems I was dealing with and everything went well. I've taken my car there for servicing for 11 years now. and everything went well. I've taken my car there for servicing for 11 years now. More

Love Christian in the service dept. Best team ever. Love working with them. It's what keeps me buying Hondas Best team ever. Love working with them. It's what keeps me buying Hondas More

I was greeted by Jesse and assisted by Felix. Both were friendly and helpful. Dealership is clean, well organized, and efficiently run. Both were friendly and helpful. Dealership is clean, well organized, and efficiently run. More

Excellent service, care, and speed. I've been corresponding with Christian for over 20 years, and could not be more pleased with his help and guidance I've been corresponding with Christian for over 20 years, and could not be more pleased with his help and guidance More

First time in for service. Easy appointment setup and on time performance. Friendly staff and free food and drinks while you wait. Well done! Easy appointment setup and on time performance. Friendly staff and free food and drinks while you wait. Well done! More

Enrique kept me informed with frequent updates. Good communication. This was very much appreciated. Thank you. Good communication. This was very much appreciated. Thank you. More