Ocean Honda of San Juan Capistrano - Service Center

Brandon is amazing and very helpful! !! He answers his phone even on a day when he is not working and yet he is still professional and unhurried (he doesn't rush off in the middle of our !! He answers his phone even on a day when he is not working and yet he is still professional and unhurried (he doesn't rush off in the middle of our conversation regarding the car). Thank you! More

We always have a great experience when having our Hondas serviced with Christian. He’s a great representative for your dealership! serviced with Christian. He’s a great representative for your dealership! More

Helpful, outstanding service. Always willing to go the extra mile to help. Very satisfied. That's why we keep coming back. In the past, Felix has always taken great care of our ne Always willing to go the extra mile to help. Very satisfied. That's why we keep coming back. In the past, Felix has always taken great care of our needs. And now we add Enrique too. Also want to comment that the people that great us upon arrival for servicing are top notch too. More

We booked in advanced. No one greeted us when we arrived. Went into office - spoke with someone who walked us to Felix's desk where we waited for 10 minutes until he showe No one greeted us when we arrived. Went into office - spoke with someone who walked us to Felix's desk where we waited for 10 minutes until he showed up. No apologies and no updates while we were waiting. Had to go back to his desk after 2.5 hours to ask for an update when he said car was alost finished. Way too long for a basic service on a car with only 5K miles. More

Brandon is the man,he is very dependable and very helpful,he always helps me whenever i need one.great guy with great talent. helpful,he always helps me whenever i need one.great guy with great talent. More

Felix kept me informed about the issue I was having with the warning lights. Updated me with the issue and gave me an estimate to fix the issue and the time to complettion. Issue fixed. the warning lights. Updated me with the issue and gave me an estimate to fix the issue and the time to complettion. Issue fixed. More

Loyal to their. Customers. Reasonable rates explained, service options & knowledgeable service managers. Excellent communication with clents Customers. Reasonable rates explained, service options & knowledgeable service managers. Excellent communication with clents More

The oil change and recall items for my Honda were completed on time and without any problems. I would like to acknowledge the exceptional customer service by Christian and his team. The Service Dep completed on time and without any problems. I would like to acknowledge the exceptional customer service by Christian and his team. The Service Department is very efficient, polite, knowledgeable and since my appointment was around noon, I even had a fresh sandwich made especially for me! Exceptional experience and Happy Holidays to everyone at Honda of San Juan Capistrano! More

Felix was great to work with! He was professional and knowledgeable from my initial phone call to set my appointment all the way through the service. Felix communicated with m He was professional and knowledgeable from my initial phone call to set my appointment all the way through the service. Felix communicated with me regarding vehicle status but most importantly did whatever possible to ensure my questions were answered. More

Brandon is knowledgeable, humble and kind! He’s the only reason I am willing to take the time to drive there or write a review. He’s the only reason I am willing to take the time to drive there or write a review. More