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Ocean Honda of San Juan Capistrano - Service Center

San Juan Capistrano, CA

4.8
570 Reviews

570 Reviews of Ocean Honda of San Juan Capistrano - Service Center

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August 12, 2023

Christian was awesome , friendly , helpful , and knowledgeable . Christian went out of his way to help me. You have a customer for life. More

by KKINGINSURANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

Car received at appointment time. Service writer clearly explained what service was needed and all estimated costs. Service was performed and car returned ahead of estimated time. I w More

by SCSEAOTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irwin Finelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

Friendly staff! My AC wasn’t working properly and it was fixed quickly and it’s blowing cold better than when I bought it! More

by kensi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Zaragoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

what can i say everything is great. i will always service my honda at this dealer More

by arvindvip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

Felix was very helpful. I got the information about Black Death and was surprised Honda did not cover this as a recall. Very disappointed. More

by dennis82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

Christian is an outstanding service advisor and handled my Honda S-2000 engine problem right away.. I have known him for 24 years and has always been professional, courteous and his integrity.is outstandin More

by habsatbeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

Christian in the service department is the best. He keeps us updated and is clear with what his needed. More

by jackpete1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

Brandon was very consumer aware. This was my first visit..Thanks a lot Brandon Salamat po! More

by JOEYEDOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

I've had Felix take care of my car before and I have been satisfied! More

by SNYDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

Excellent service by Felix. He arranged for an Uber and expedited service to meet our schedule A+ More

by bob.brandt
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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