Ocean Honda of San Juan Capistrano - Service Center
San Juan Capistrano, CA
543 Reviews of Ocean Honda of San Juan Capistrano - Service Center
Brandon Nelson has been our Service Advisor for both of our Hondas. He is outstanding! On our recent Pilot recall repair I left my sun glasses on his desk. He personally returned these glasses to our house our Hondas. He is outstanding! On our recent Pilot recall repair I left my sun glasses on his desk. He personally returned these glasses to our house on his way home from work. It was a nice gesture on his part and a good example for us to be kind to others. James Duke. I HAVE ALREADY SENT MY COMMENTS TO YOU RE: MY COMMENTS BRANDON NELSON...HE IS OUTATANDING! James Duke advisor for both of our Honda Pilot and our Honda Ridgeline More
Service is always great. I know when I drive off after a service that I am confident that my car was serviced with perfection. I know when I drive off after a service that I am confident that my car was serviced with perfection. More
This is our 23rd year of doing business with Ocean Honda. My husband, Reinhard is so pleased with our recent work/repair/replacement on our CRV. Christian is “top’s”! Thanks guys ! Lynn and Reinhard PS: My husband, Reinhard is so pleased with our recent work/repair/replacement on our CRV. Christian is “top’s”! Thanks guys ! Lynn and Reinhard PS: Nora is Super Duper, we love her More
Ocean Honda and it's Staff are the FINEST TEAM in the Auto Industry, by far. I have purchased over 15 cars in all of my years from them and they rate 11 out of 10! Christian Delauro is an Incredible Fi Auto Industry, by far. I have purchased over 15 cars in all of my years from them and they rate 11 out of 10! Christian Delauro is an Incredible First Impression/Technical Expert!!! More
Felix Rodriguez is the best service writer I've ever worked with. He really cares about his customers and always tries to find the most economical solution for me. He also explains exactly what is going worked with. He really cares about his customers and always tries to find the most economical solution for me. He also explains exactly what is going on and what my options are. I can't tell you how much I appreciate that he does not try to "up sell" me on things I don't really need, which is something I've run into with other service writers. I trust him 100% to be truthful with me and to help me find the right solution. If I could, I'd give him a BIG bonus! More
Great service great response on repairs clean facilities and excellent service manager and clean vehicle upon return and excellent service manager and clean vehicle upon return More
Great service, excellent team, I highly recommend using them to fix your Honda Civic Sport. them to fix your Honda Civic Sport. More
Henrique was great. My car had a defect so it could’ve turned into a disaster in a lawsuit that he averted by taking care of it properly. I will continue to go to Henriq My car had a defect so it could’ve turned into a disaster in a lawsuit that he averted by taking care of it properly. I will continue to go to Henrique to manage the service needs of my car. More
Great professional service by Brandon and transparent on costs for the service. Waiting was pleasant too and the car wash is always a nice touch costs for the service. Waiting was pleasant too and the car wash is always a nice touch More
Felix is always accommodating and notifies me if there are items to be taken care of with every visit. are items to be taken care of with every visit. More