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Ocean Honda of San Juan Capistrano - Service Center

San Juan Capistrano, CA

4.8
534 Reviews

534 Reviews of Ocean Honda of San Juan Capistrano - Service Center

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August 16, 2023

We have been coming to Ocean Honda for quite a few years. Initially, we came here just for the service because of the dealership's convenient location. We have kept coming back because of the excellent servi More

by SURFBEATNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

Great service. He listened to my concerns with car issues. He let me know status of car and issues quickly and prompt. More

by DISNEY76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

Once agin I received great customer service. I contacted Irwin Finelt made an appointment and given an estimate time the repair take so I could plan my day More

by CINDYLVB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irwin Finelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2023

They gave me the detailed answers for all my questions. They supplied me the updated information during my car stayed at dealer for service. More

by TOSHIROSAGAE
Recommend Dealer
Yes
Employees Worked With
Irwin Finelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

Christian was awesome , friendly , helpful , and knowledgeable . Christian went out of his way to help me. You have a customer for life. More

by KKINGINSURANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

Car received at appointment time. Service writer clearly explained what service was needed and all estimated costs. Service was performed and car returned ahead of estimated time. I w More

by SCSEAOTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irwin Finelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

Friendly staff! My AC wasn’t working properly and it was fixed quickly and it’s blowing cold better than when I bought it! More

by kensi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Zaragoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

what can i say everything is great. i will always service my honda at this dealer More

by arvindvip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

Felix was very helpful. I got the information about Black Death and was surprised Honda did not cover this as a recall. Very disappointed. More

by dennis82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

Christian is an outstanding service advisor and handled my Honda S-2000 engine problem right away.. I have known him for 24 years and has always been professional, courteous and his integrity.is outstandin More

by habsatbeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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