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Ocean Honda of San Juan Capistrano - Service Center

San Juan Capistrano, CA

4.8
534 Reviews

534 Reviews of Ocean Honda of San Juan Capistrano - Service Center

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October 05, 2023

Good service - complete ~ all areas covered. Thank you for the good car wash - My Honda runs wrll and looks great - I even know hoe yo access the disls and info for continued info - finally I’m More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irwin Finelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Zaragoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

Did an excellent job of having my air conditioning repaired under warranty. He kept me updated on status of the repair More

by larrykramer11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Zaragoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

Found the service from start to finish exceptionally quick and reliable. I particularly appreciated the information regarding future service requirements More

by JKAFFEN
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

All employees were polite and efficient! The young man who checked me in was great and Brandon, my service provider was super. He told me about a couple of features on my Clarity that I did More

by JANEMARIE19
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young guy that checked me in, I didn’t get his name
October 03, 2023

Christian provided excellent service. .and a loaner. He coordinated with technicians and kept us informed in a timely manner. More

by BLKRAUSE
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

Give Enrique my service advisor a raise. Outstanding customer service and knows what he’s doing More

by chesapeakevirginia0369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Zaragoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

Quick check-in. Thorough and friendly service advisor. Appreciated the donuts and water/coffee in the waiting area. More

by fc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

Irwin makes servicing my car easy. Over many years of meeting expectations, my service needs and style are anticipated. Helpful with a smile, and professional in every way. This and More

by EDWHITTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nora Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irwin Finelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

Brandon Nelson was my advisor yesterday for my civic 2015 service his so professional, kind and honest enough thanks a lot More

by Noel25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

Christian is very customer service oriented and great to work with. We take our 2 Hondas and one Acura here for all their maintenance due to the service the entire team always provides. More

by southoc11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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