Ocean Honda of San Juan Capistrano - Service Center

Always friendly and work well and quickly. Nice waiting room with snacks. Been going there for years! Nice waiting room with snacks. Been going there for years! More

Why do you hire people who do Not know how to drive stick? I was asked to drive my car into the service area when I’m a Customer!! Your service is going down hill. Garret the former general manager w stick? I was asked to drive my car into the service area when I’m a Customer!! Your service is going down hill. Garret the former general manager was awesome!!! Now you hire a general manager who does care about the customers. If it wasn’t for Johnny, Enrique and Felix I would take my business elsewhere. Seriously Bring back Garrett! He cared about the customers. I’ve bought several cars from Ocean , but now this might be my last !! Ocean Honda is going down hill with the new General Manager, HE SUCKS!!!! And also your Honda roadside assistance is absolutely Awful!! More

Very professional. East to work with. Got back to me in a timely manner also. East to work with. Got back to me in a timely manner also. More

Christian DiLauro is Ocean Honda's best customer service person. Appreciate his attention to detail and keeping us informed person. Appreciate his attention to detail and keeping us informed More

Great location. Very h elpful maintenance staff. Nice snack bar. Soft chairs. This makes fifteen. Very h elpful maintenance staff. Nice snack bar. Soft chairs. This makes fifteen. More

We received excellent customer service and car care. The car was delivered promptly and efficiently. The car was delivered promptly and efficiently. More

The call-center who handled my initial call did not manage at all. It would be better to have a direct line into the local service rep rather than publishing a phone number for a call center that does manage at all. It would be better to have a direct line into the local service rep rather than publishing a phone number for a call center that does not know how to handle inquiries. Once I started dealing with the service rep, I had a fantastic experience. More

Service was out standing Felix was great he always kept me up date on my vehicle I have no complaints at all me up date on my vehicle I have no complaints at all More

Christian Delauro has always taken care of me in professional, friendly manner that has me coming back for more than 15 years professional, friendly manner that has me coming back for more than 15 years More

Good experience with the service department and service advisor Christian Delauro. Friendly and efficient service advisor Christian Delauro. Friendly and efficient service More