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Ocean Honda of San Juan Capistrano - Service Center

San Juan Capistrano, CA

4.8
588 Reviews

588 Reviews of Ocean Honda of San Juan Capistrano - Service Center

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February 05, 2025

Excellent customer care, friendly, knowledgeable staff. Quick and efficient service. Provided transportation was fantastic and very convenient. More

by MADDI013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Super easy, lovely waiting room. Felix was great to work with. All around a very enjoyable experience. More

by julie51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Service was done in a reasonable amount of time. In addition the car was washed. More

by JE92677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irwin Finelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Brandon took care of my service and then followed up with the installation of a fuel pump that was subject to a recall. Couldn't ask for better service. More

by RHANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Thanks for the good attention to my Honda Civic. Really appreciate the service and courtesy. More

by annkbuckley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irwin Finelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

I have lived in San Juan Capistrano since 1990 and owned many Honda vehicles. This is the ONLY place that I get them serviced because of their honest assessment and great work. Their technicians are continu More

by Retired!
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Our appointment was to fix a recall, fuel entry, and to have our oil changed. You didn’t have the part replaced the fuel nozzle, and you didn’t reset the light for our oil indicator in the dash. So what wo More

by pihkal69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Enrique Zaragoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Felix was. Very good to work with. He called when change occurred. VERY important todo. More

by JANET.HAMILTON_24245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Great customer service, as usual, from Christian Delauro. And he is a really personable guy as well. As General Managers seem to come and go, please make sure you retain the longtime staff like Christian. More

by clbennett
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Very customer service oriented. Accommodate your needs quickly & professionally. Felix is a pleasure to work with in the service department More

by Voska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.