Ocean Honda of San Juan Capistrano - Service Center

Enrique is extremely helpful and responsive. I trust him Although the problem with my car was not found, Enrique tried hard to find the reason and reassured me that everything was ok I trust him Although the problem with my car was not found, Enrique tried hard to find the reason and reassured me that everything was ok More

I have a great deal of trust in the dealership and it's mainly because of Christian mainly because of Christian More

Christian is the epitome of excellent customer service. ...he always shows that he truly cares about you not only as a customer ...he always shows that he truly cares about you not only as a customer More

Quick and efficient ! Terrific customer service. Felix was very helpful. The wait wasn’t bad either ! Terrific customer service. Felix was very helpful. The wait wasn’t bad either ! More

Honest, fair pricing, quality work They consistently give me honest accurate assessment of problem and then fix it properly me honest accurate assessment of problem and then fix it properly More

Multiple trips to maybe fix issue. Try to do minimum per warranty. Will definitely not buy anymore cars here. Try to do minimum per warranty. Will definitely not buy anymore cars here. More

All good long time client I have worked with this dealership many years bought 2 cars there dealership many years bought 2 cars there More

I choose to wait at the dealership. Everyone was polite and courteous with a few amenities (like water and coffee). It was a pleasant experience. Everyone was polite and courteous with a few amenities (like water and coffee). It was a pleasant experience. More

When we got the Lyft ride home we were told to wait on a bench and that was in the direct sunlight. It was pretty strong. Inside the building there was nice comfortable air-conditioning but we had to wait o bench and that was in the direct sunlight. It was pretty strong. Inside the building there was nice comfortable air-conditioning but we had to wait outside and so I would recommend have a bench somewhere in the shade. Everyone was kind and friendly. I would welcome snacks as they did in the past: coffee, donuts, sandwiches, fruit....these all were present when I brought my Hondas to this exact location. More

Repairs done efficiently Car was fully reviewed and work was completed as expected and in good time was completed as expected and in good time More