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Ocean Honda of San Juan Capistrano - Service Center

San Juan Capistrano, CA

4.8
535 Reviews

535 Reviews of Ocean Honda of San Juan Capistrano - Service Center

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January 16, 2024

Came in and got windshield blades that I forgot to get two weeks ago. And Brandon asked if I needed any help and offered to put them on. I was truly grateful. More

by TPALLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irwin Finelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2024

I have been coming to Honda for servicing for three different cars for close to or more than 20 years. Christian is my main reason for continuing to do so. I always feel comfortable with his clear expl More

by SSIMMONS9
Recommend Dealer
Yes
Employees Worked With
Christian
January 14, 2024

The service department is excellent. However, I was interested in buying a new car at this location. The sales team kept me there for over 2 hours and played the numbers game. How ol More

by PJFPAMELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston and another newer sales man.
January 14, 2024

Brandon was helpful getting up dates to me and scheduling a time to bring it back when the part was in. More

by STEPHANIESAMIA
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Nelson
January 14, 2024

Great service with quality work They work hard to meet your needs Very happy with the service More

by ABSAMIIAN
Recommend Dealer
Yes
Employees Worked With
Christian
January 14, 2024

Friendly Brandon is friendly and a wonderful communicator. Service is quick to repair my car. More

by STEPHANIESAMIA
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Nelson
January 13, 2024

Easy to make appointment, work completed correctly, and in a timely manner. A positive experience More

by FERGUS5
Recommend Dealer
Yes
Employees Worked With
Christian DiLauro
January 13, 2024

Courteous and efficient. Thank you. Pleased customer for the last 20 years. Wonderful staff continue to be fully satisfied. More

by jmersch
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Rodriguez
January 13, 2024

Always go that extra mile to make sure things are right and that my cars stay in the road without issue. Hard to earn my trust but they have! More

by josh.zollinger
Recommend Dealer
Yes
Employees Worked With
Christian
January 12, 2024

I've been coming here since 1996. Your service department is the best and Aoude in sales is also fantastic. But your service department and the under the leadership of Christian, the More

by GERIDITTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irwin Finelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Zaragoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian
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