Ocean Honda of San Juan Capistrano - Service Center

I have been a customer for many years and have purchased many cars over the years. I can’t see taking my business anywhere else. The attention to detail, quick responses and it’s easy to see that everyone i many cars over the years. I can’t see taking my business anywhere else. The attention to detail, quick responses and it’s easy to see that everyone is truly happy you’re there. Employees just don’t walk by, they make sure to greet you. I have preferred friends and family to this location. More

Felix is the best! Thank you so mcuh. He give the best customer service . Thank you Thank you so mcuh. He give the best customer service . Thank you More

Brandon was clear and precise and the job proceeded as he envisioned and described to me. envisioned and described to me. More

W/out Christian, I would be using another repair facility. I can trust his assessments. facility. I can trust his assessments. More

Christian is who brings us back; I trust his feedback and recommendations. Relationships are everything and it feels like our local family dealership. We often have to prioritize repairs and defer others; Ch recommendations. Relationships are everything and it feels like our local family dealership. We often have to prioritize repairs and defer others; Christian helps us keep maintenance on track and work out a plan to get everything done when everything cannot be done at the same time. Thanks Ocean Honda! More

Christian received employee of the year reward in 2003. He deserves it again. Thank you Christian for fast and efficient service! He deserves it again. Thank you Christian for fast and efficient service! More

Brandon is amazing and very helpful! !! He answers his phone even on a day when he is not working and yet he is still professional and unhurried (he doesn't rush off in the middle of our !! He answers his phone even on a day when he is not working and yet he is still professional and unhurried (he doesn't rush off in the middle of our conversation regarding the car). Thank you! More

We always have a great experience when having our Hondas serviced with Christian. He’s a great representative for your dealership! serviced with Christian. He’s a great representative for your dealership! More

Helpful, outstanding service. Always willing to go the extra mile to help. Very satisfied. That's why we keep coming back. In the past, Felix has always taken great care of our ne Always willing to go the extra mile to help. Very satisfied. That's why we keep coming back. In the past, Felix has always taken great care of our needs. And now we add Enrique too. Also want to comment that the people that great us upon arrival for servicing are top notch too. More

We booked in advanced. No one greeted us when we arrived. Went into office - spoke with someone who walked us to Felix's desk where we waited for 10 minutes until he showe No one greeted us when we arrived. Went into office - spoke with someone who walked us to Felix's desk where we waited for 10 minutes until he showed up. No apologies and no updates while we were waiting. Had to go back to his desk after 2.5 hours to ask for an update when he said car was alost finished. Way too long for a basic service on a car with only 5K miles. More