Ocean Honda of San Juan Capistrano - Service Center
San Juan Capistrano, CA
534 Reviews of Ocean Honda of San Juan Capistrano - Service Center
My Honda Civic went in shop to check transmission . engine .leaked oil I noticed when I got home.. this Car was not leaking oil previously. I fixed engine seal to stop the dripping oil. I gave the engine .leaked oil I noticed when I got home.. this Car was not leaking oil previously. I fixed engine seal to stop the dripping oil. I gave the extra star for the great car wash and engine cleaning. Other star for the hospitality of a wonderful sandwich . Also a well appreciated Gift card for my checking out new car options I don't think ill be back as I lost trust .However other then that oil issue the cars performance did improve after a tune up valve adjustment. Mechanics are proficient and trained well obviously . Also I had strange encounter with a salesman over lease of an HRV. Perhaps overly friendly ....like a Shark tank! More
The Honda dealership is great. The customer service was awesome. Can’t wait to go back The customer service was awesome. Can’t wait to go back More
Ocean Honda website is confusing regarding service scheduling, but once I'm there for my appointment, it's a great experience. Christian is a credit to the company and a pleasure to work with. scheduling, but once I'm there for my appointment, it's a great experience. Christian is a credit to the company and a pleasure to work with. More
The honest care and concern expressed for the safe maintenance of my vehicle is greatly appreciated! maintenance of my vehicle is greatly appreciated! More
Christian always does a thorough job! Have been going to Ocean Honda for service since the early 2000's ! Have been going to Ocean Honda for service since the early 2000's ! More
Christian Delore is the best live in Orange County Lake Forest and I drive all the way to San Juan Capistrano because I love your service Forest and I drive all the way to San Juan Capistrano because I love your service More
Always professional, honest & friendly. The Service Advisors are always great to work with & I always feel I get treated fairly. I'll continue to return for all my services. The Service Advisors are always great to work with & I always feel I get treated fairly. I'll continue to return for all my services. More
Brandon, the service manager, was very personable and knowledgeable. He took extra time to explain the issues with our Ridgeline but never “hard sold” us on anything. The rest of the staff was also great knowledgeable. He took extra time to explain the issues with our Ridgeline but never “hard sold” us on anything. The rest of the staff was also great. Definitely a much better experience than we’ve had at other dealers. More
Your service manager Christian is amazing. He did an incredible job taking of me and servicing the water pump recall. He noticed my air conditioner wasn’t working and fixed it. He has awesome He did an incredible job taking of me and servicing the water pump recall. He noticed my air conditioner wasn’t working and fixed it. He has awesome ethics. More
I had a problem with my 2019 Accord and had to have it towed to Ocean Honda. Luckily Christian Delauro helped figure out that the issue was with my inline fuel injector. It took a few days to secure the c towed to Ocean Honda. Luckily Christian Delauro helped figure out that the issue was with my inline fuel injector. It took a few days to secure the correct part but Christian made sure that I had a loaner vehicle to use during the time it took to replace the fuel injector. In addition Christian checked my warranty and discovered that everything was covered. That is how thorough and professional Christian and everyone in the service department are. We own two Hondas and Ocean Honda is the only place we would every consider getting them serviced! More