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Ocean Honda of San Juan Capistrano - Service Center

San Juan Capistrano, CA

4.8
535 Reviews

535 Reviews of Ocean Honda of San Juan Capistrano - Service Center

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February 17, 2024

Service was fast they did what they said they gonna do. Very respectful and polite employees. More

by JMDCRUZ25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2024

Good experience but safety recall was not addressed due to lack of parts even a mail letter notified us to address More

by pamelakempet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2024

Our family has owned several Hondas and have gotten them all serviced here because of the skilled mechanics and fantastic service advisors like Christian and Felix. We trust their advice and have always bee More

by ALAN YAMASHIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2024

Good have Honda come here and get it fix. B. Good good good good ok More

by mrcolemanll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2024

Fast and friendly Prices are high but customer service is great No more words Done More

by SCONSTABILEO
Recommend Dealer
Yes
Employees Worked With
Irwin - great to work with
February 13, 2024

He listened to my concerns. He explained all of the work that was needed. Called me to give me updates on status of car. More

by DISNEY76
Recommend Dealer
Yes
Employees Worked With
Enrique Zaragoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique Zaragoza
February 09, 2024

Helpful team that was willing to jump in and take care of the problem. No conflicts between service employees from my perspective. More

by adedelmas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Every one was polite and made sure that I was okay while I was waiting for my van's service to be done. Even Vahid, who sold me my van, came over to speak to me! Good bunch! See you in 5,000 miles! More

by annh5353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irwin Finelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2024

Great Customer experience in every way! Explain everything , very helpful, friendly,high integrity and great customer service More

by KKINGINSURANCE
Recommend Dealer
Yes
Employees Worked With
Christian
January 31, 2024

I was an emergency situation. Treated with professionalism and took care of my situation in a timely manner without me having an appointment More

by LEXAMAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irwin Finelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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