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Ocean Honda of San Juan Capistrano - Service Center

San Juan Capistrano, CA

4.8
535 Reviews

535 Reviews of Ocean Honda of San Juan Capistrano - Service Center

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March 19, 2024

Great customer service delivered in a timely manner. I highly recommend working with Christian Dilaurd. More

by dianeholmes8
Recommend Dealer
Yes
Employees Worked With
Christian Dilaurd
March 04, 2024

I had a great experience, but one suggestion: Express Oil Change shouldn't take 2:30 hours. I think a basic oil change shouldn't take longer than one to 1 1/2 hour when customer has an appointment. Thanks - More

by Dan A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Zaragoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2024

The dealership took care of all my needs and had great customer service, thank you! More

by SSTANDIFIRD_4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2024

I had a great experience with Ocean Honda service. I was greeted promptly, went to the customer lounge to wait for my service advisor (very short wait), and had a good discussion my advisor regarding More

by ken_dubowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irwin Finelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2024

Everyone in the service department was very helpful and informative. They answered all my questions and explained things in great detail. More

by MOOSECHIEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Zaragoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2024

The entire team at Ocean Honda is very helpful and friendly, no other dealership have experienced gives one this type of excellent service that Ocean Honda genuinely provides. More

by bobby951
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Rodriguez
February 22, 2024

Great customer service! ! Dealer service and showroom very well kept. Always communicating with the customer. More

by tneffirish12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2024

I’ve always had a great experience here. The staff are friendly and helpful, and my appointments have always gone quickly. Brandon was also very helpful, and a pleasure to work with! More

by aleahchamberlain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irwin Finelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2024

The best dealer I’ve been to, they take care of you and treat you like family. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Milton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Auode S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Palafox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2024

Christian DiLauro is always very helpful and ready to answer questions and a great asset to the dealership. More

by SKIPPRZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall Blaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Delauro
1.0
This rating includes all reviews, with more weight given to recent reviews.
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