Ocean Honda of San Juan Capistrano - Service Center

I tell everyone about Ocean Honda. Donuts, fruit, cookies, coffee and water while you wait for your car to be serviced. Excellent customer service…I always ask for Christian who is ama Donuts, fruit, cookies, coffee and water while you wait for your car to be serviced. Excellent customer service…I always ask for Christian who is amazing with people. And the sweet woman making the cookies having so much fun talking with everyone. And to top it all off, a car wash….inside and out! Simply the best! More

Christian Delauro was legitimately the most amazing person I have encountered at Honda! He was very nice and listened to what I had to say regarding my vehicle. He found things in my car that needed to person I have encountered at Honda! He was very nice and listened to what I had to say regarding my vehicle. He found things in my car that needed to be fixed fast and efficient. I had my car serviced roughly 20 times from a different Honda and came here instead and Christian fixed so much. I am finally enjoying my car after purchasing it almost 2 years ago. I am very grateful for what Christian has done for me, I get teary eyed thinking about it. Thank you again Christian! You are extremely helpful and wonderful service. I will be coming back to this Honda if I have another car issue. More

Had my 2015 Accord Hybrid in for service (transmission fluid drain & refill and brake fluid exchange) on 4/25/24- not inexpensive work! I made my appt thru Christian DeLauro, as he has been the Service R fluid drain & refill and brake fluid exchange) on 4/25/24- not inexpensive work! I made my appt thru Christian DeLauro, as he has been the Service Rep I've dealt with for the past 15 yrs or so (I had a Civic Hybrid before this Accord). I trust Christian completely in advising me (along with my owner's manual) as to what work my Accord really needs to have done. Work was completed on time; car got washed; and I was happy! I've purchased both of my Hondas from Nora Kelly, who's still in sales with Ocean., and I'd use her again when in the market for a new car. Thus, I always stop by to say "Hi" to Nora when I have my car in for service. More

My car still had bird droppings on the trunk when I picked it up. The car wash was sloppy. I had to take my car to the car wash to have it cleaned. picked it up. The car wash was sloppy. I had to take my car to the car wash to have it cleaned. More

Christian and Nelson were extremely helpful , thank you for taking care of my car and getting me back on the road asap ! for taking care of my car and getting me back on the road asap ! More

Have been coming here for years and service is FANTASTIC! Christian is why we keep buying Honda. He goes above and beyond for your clients Christian is why we keep buying Honda. He goes above and beyond for your clients More

Christian in service was great. Professional and thorough. A 5 star person and the reason we have our two Hondas serviced at Ocean Honda. Professional and thorough. A 5 star person and the reason we have our two Hondas serviced at Ocean Honda. More

I get different feedback from different service people. Didn’t vacuum the car or wash Didn’t vacuum the car or wash More

Para hacer la cita es rápido y ellos son muy atentos con los clientes y cuando tienes que esperar la espera no es muy lardga los clientes y cuando tienes que esperar la espera no es muy lardga More

Christian is the best! He's my go to for everything with my Honda Fit. Great communication, knowledgeable, honest, friendly, he keeps my car in the best shape. I wouldn't s He's my go to for everything with my Honda Fit. Great communication, knowledgeable, honest, friendly, he keeps my car in the best shape. I wouldn't see anyone else regarding my car because Christian is that good. More