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Ocean Honda of San Juan Capistrano - Service Center

San Juan Capistrano, CA

4.8
535 Reviews

535 Reviews of Ocean Honda of San Juan Capistrano - Service Center

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May 09, 2024

$600 for free service for a car that is only a year old - people are nice I just don’t know if I really need to do what the say More

by BRETTACRABTREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Irwin Finelt
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Professional, helpful, friendly, timely, problem solving was our outstanding experience. Christian Dilauro was the Service Manager who assisted us - we’d like to commend him for our entire interaction with More

by MYINFOUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

I felt very comfortable dealing with the service department. They addressed my concerns. Irwin was patient and took the time to explain what was going to happen. More

by JOEDELREAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irwin Finelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Bought our HR-V here in 2015. Moved out of CA in 2017 and returned to CA in 2024 and wanted Ocean Honda to service our vehicle. More

by lex.loco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately don’t have name
May 07, 2024

Christian has earned our trust. He knows us, the car and our driving habits, He is a credit to Ocean Honda and the entire industry. More

by TCLARKART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

Christian is a terrific service advisor! He is the main reason we continue to come back. More

by mwburton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

Wonderful service by Brandan and very sweet service by your cafeteria 👍good cookies and sandwiches. More

by D-mathur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott croker for wonderful service to my ACURA TLX thanks
May 03, 2024

It’s always a very smooth process from the moment you drop your car off until is all done. The service managers go over what you want or recommend they repair and how much it will cost. They provide ride More

by CAPLANS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irwin Finelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Clean dealership and efficient service. Promptly was greeted with great customer service. Transparent communication throughout the service as well. Simple and easy. More

by redikermd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Great work at a very fair price completed on the day I brought it in. It was my first visit and I will be returning. More

by JASON@TOPLINGO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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