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Ocean Honda of San Juan Capistrano - Service Center

San Juan Capistrano, CA

4.8
535 Reviews

535 Reviews of Ocean Honda of San Juan Capistrano - Service Center

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June 05, 2024

Appointment on time and always takes care of my needs. Love the car wash service More

by paula.longfellow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

I am very pleased with the quality of service and care that Ocean Honda provides. I have been taking my cross tour there since ownership and wouldn’t go anywhere else. More

by mcmanuslcsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irwin Finelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

They couldn’t figure out the issue unfortunately but great staff and friendly. Door wasn’t fixed but they tried. More

by merwa.azizi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

I came in on a last-minute visit because the "Brake System" warning light came on while I was in the freeway. While there I opted to take care of routine service and differential lube change. All th More

by wlathlean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

Had a problem with air conditioning system. Dealer repaired system and honored warranty repair. No charge for service. More

by Robert Takexxxxa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irwin Finelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Zaragoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

Great customer service! Felix explains any and all issues and carcass ready as promised and on time. More

by SAULMARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

My service was great with a reasonable wait time. Enjoyed the coffee and magazines. Thanks for everything! More

by katie04180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Zaragoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

He was extremely helpful and handled our matter with elegant professionalism and courtesy. We look forward to working with the staff at Ocean Honda More

by John Burgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Auode S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irwin Finelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Zaragoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

No one was available to deliver my car for about 20 in service. They failed to reset the tire pressure sensors. More

by gweise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Enrique Zaragoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

I greatly appreciate Ocean Honda’s service dept, especially Christian. I have been taking my car in for over 12 years and they have been great! Respectful, Timely, Good Diagnostic and Troubleshoot More

by PJOWL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irwin Finelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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