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Ocean Honda of San Juan Capistrano - Service Center

San Juan Capistrano, CA

4.8
534 Reviews

534 Reviews of Ocean Honda of San Juan Capistrano - Service Center

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November 21, 2024

Brandon was very helpful and knowledgeable. I appreciated the use of the loaner. My only criticism is the cost. Seems unreasonable to pay more than $1,000 to replace a driver side window and More

by Robb Stamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

The experience at ocean Honda of San Juan Capistrano was an amazing experience very good dealership More

by JOELSIERRA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Ocean Honda is great! Felix is very knowledgeable, and great. Ann was so very kind, and really a good worker. There’s a really good team over at Ocean Honda, San Juan More

by SANDIGARDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Excellent service . Was able to use warranty for repairs so cost me nothing . Also provided loaner car More

by KJLEE224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Zaragoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Excellent service from beginning to the end. I rate Brandon a 10+ and thank him for such great service. More

by drushella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Watch out for the invisible line you can’t cross in the food area! The lady working there will come yelling at you like you are a 10 year old. Otherwise decent service, decent coffee, and decent snacks. More

by pacific50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Enrique Zaragoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Thank you very much for your high level of customer service. It is so appreciated! More

by sixfoot2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Quick check in, Had service history so knew what needed to be done. Service was quick and thorough. More

by MARK@ROBOTMARK.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irwin Finelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Excellent service. Chris Dilauro never pressures for work that is not needed. Very honest employees. Always can trust them! More

by Brian Rice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Easy check-in service advisor was very friendly! satisfied with the service all around! thank you! More

by bdantu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irwin Finelt
4.0
This rating includes all reviews, with more weight given to recent reviews.
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