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Ocean Honda of San Juan Capistrano - Service Center

San Juan Capistrano, CA

4.8
543 Reviews

543 Reviews of Ocean Honda of San Juan Capistrano - Service Center

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December 22, 2024

Felix kept me informed about the issue I was having with the warning lights. Updated me with the issue and gave me an estimate to fix the issue and the time to complettion. Issue fixed. More

by houses2902
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

Loyal to their. Customers. Reasonable rates explained, service options & knowledgeable service managers. Excellent communication with clents More

by HOYOYO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

The oil change and recall items for my Honda were completed on time and without any problems. I would like to acknowledge the exceptional customer service by Christian and his team. The Service Dep More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irwin Finelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Felix was great to work with! He was professional and knowledgeable from my initial phone call to set my appointment all the way through the service. Felix communicated with m More

by dts141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gentlemen at drop off
December 11, 2024

Brandon is knowledgeable, humble and kind! He’s the only reason I am willing to take the time to drive there or write a review. More

by californicus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Christian is fantastic! !!! Excellent Service Department. Service completed in a timely fashion. Wonderful customer service. More

by CHRISMACKENZIE16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Zaragoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Every one was courteous, explained repairs and repair were done as promised great service thank you More

by SUNNYV1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

The service/maintenance department at Ocean Honda is the best I have encountered. This was my 4th annual service with Ocean Honda. Everyone at this dealership is very courteous, friendly and helpful. More

by 2ANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Zaragoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

Appreciate the advice and service. Have enjoyed everything since I purchased my car. Thank you! More

by tomaxmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Brandon was very helpful and knowledgeable. I appreciated the use of the loaner. My only criticism is the cost. Seems unreasonable to pay more than $1,000 to replace a driver side window and More

by Robb Stamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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