Ocean Honda of San Juan Capistrano - Service Center
San Juan Capistrano, CA
543 Reviews of Ocean Honda of San Juan Capistrano - Service Center
Felix kept me informed about the issue I was having with the warning lights. Updated me with the issue and gave me an estimate to fix the issue and the time to complettion. Issue fixed. the warning lights. Updated me with the issue and gave me an estimate to fix the issue and the time to complettion. Issue fixed. More
Loyal to their. Customers. Reasonable rates explained, service options & knowledgeable service managers. Excellent communication with clents Customers. Reasonable rates explained, service options & knowledgeable service managers. Excellent communication with clents More
The oil change and recall items for my Honda were completed on time and without any problems. I would like to acknowledge the exceptional customer service by Christian and his team. The Service Dep completed on time and without any problems. I would like to acknowledge the exceptional customer service by Christian and his team. The Service Department is very efficient, polite, knowledgeable and since my appointment was around noon, I even had a fresh sandwich made especially for me! Exceptional experience and Happy Holidays to everyone at Honda of San Juan Capistrano! More
Felix was great to work with! He was professional and knowledgeable from my initial phone call to set my appointment all the way through the service. Felix communicated with m He was professional and knowledgeable from my initial phone call to set my appointment all the way through the service. Felix communicated with me regarding vehicle status but most importantly did whatever possible to ensure my questions were answered. More
Brandon is knowledgeable, humble and kind! He’s the only reason I am willing to take the time to drive there or write a review. He’s the only reason I am willing to take the time to drive there or write a review. More
Christian is fantastic! !!! Excellent Service Department. Service completed in a timely fashion. Wonderful customer service. !!! Excellent Service Department. Service completed in a timely fashion. Wonderful customer service. More
Every one was courteous, explained repairs and repair were done as promised great service thank you were done as promised great service thank you More
The service/maintenance department at Ocean Honda is the best I have encountered. This was my 4th annual service with Ocean Honda. Everyone at this dealership is very courteous, friendly and helpful. best I have encountered. This was my 4th annual service with Ocean Honda. Everyone at this dealership is very courteous, friendly and helpful. More
Appreciate the advice and service. Have enjoyed everything since I purchased my car. Thank you! Have enjoyed everything since I purchased my car. Thank you! More
Brandon was very helpful and knowledgeable. I appreciated the use of the loaner. My only criticism is the cost. Seems unreasonable to pay more than $1,000 to replace a driver side window and I appreciated the use of the loaner. My only criticism is the cost. Seems unreasonable to pay more than $1,000 to replace a driver side window and still not have it function. More