
Ocean Honda of San Juan Capistrano
San Juan Capistrano, CA
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839 Reviews of Ocean Honda of San Juan Capistrano
Sales person was condescending, disrespectful, and spoke to us like we were children. In fact, I am a well-informed consumer, who perhaps knows more about this particular model than the sales guy. I was set to us like we were children. In fact, I am a well-informed consumer, who perhaps knows more about this particular model than the sales guy. I was set on the purchase with down payment in the pocket. 5 minutes with this guy changed my decision from weeks of research. Maybe there are other better sales people in this dealer and I met the wrong one. It's their loss. I took my business 2 doors down to another dealership. More
Hello, I really enjoyed my visit at Weseloh Honda. Hello, I really enjoyed my visit at Weseloh Honda. Safwat and everyone on staff was friendly and courteous. I plan to return to Weseloh Honda i Hello, I really enjoyed my visit at Weseloh Honda. Safwat and everyone on staff was friendly and courteous. I plan to return to Weseloh Honda in the future. Thanks Weseloh Honda, Ruth Nunez More
i went to Honda to look for a new car and ended up buying one. my sales person was very helpful and friendy and really took his time to make sure I was making the right decision for me and my family. Safwat one. my sales person was very helpful and friendy and really took his time to make sure I was making the right decision for me and my family. Safwat thank you for your time my family and I really enjoy the car. More
Bennett helped us out with a unique situation. I live in Pennsylvania and my 21 year old daughter had just moved to California to complete a veterinary technician internship. She needed a car "yesterday!" Pennsylvania and my 21 year old daughter had just moved to California to complete a veterinary technician internship. She needed a car "yesterday!" Bennett made this happen and gave me sound advice and efficient service. I felt completely confident in buying her the best car for her needs at the best price, and topped off with the best service. More
I've gone to several Honda dealerships to get my '08 Fit serviced, and over the past 3+ years I have not encountered a Service Department more friendly and pleasant to deal with than those at Weseloh Honda. serviced, and over the past 3+ years I have not encountered a Service Department more friendly and pleasant to deal with than those at Weseloh Honda. On my latest visit today, I had the pleasure of meeting Felix Rodriguez, who was very nice to work with, and was very pleasant and patient with my questions about maintenance. For this experience, and others like it in the past, I will gladly continue to take my Fit to Weseloh Honda. Thank you, Felix. More
Simply put: they went out of their way to assist and correct my new vehicle problem. Everyone at the place was courteous and showed a serious desire to excel in what they do and it showed. The service m correct my new vehicle problem. Everyone at the place was courteous and showed a serious desire to excel in what they do and it showed. The service manager was a very efficient and punctual individual and not one word he spoke he did not back up with real results. The mechanics took their time with me and I felt, really, overwhelmed by their level of dedication. I have not dealt with the sales people as I am only reviewing my experience with their service department. Top Notch, truly excellent and it did not appear to be a fluke. I am hesitant to rate the maximum but in this case is all I can do from that one experience. They try hard and it should be noted that their efforts are appreciated. Thank you for the chance to rate this dealer's service department. More
Right away within a few minutes i was greeted in the service drive. Brought in and helped. People were friendly and courteous, and very professional. I even met the owner who was very nice and it was n service drive. Brought in and helped. People were friendly and courteous, and very professional. I even met the owner who was very nice and it was nice that the owner Pete Weseloh is actually there present at the dealership working as well. More
I love Weseloh Honda and would refer anyone there! Even though I live closer to another Honda dealership I have been driving further just to go see Joe at Weseloh! His customer service, as well as all of though I live closer to another Honda dealership I have been driving further just to go see Joe at Weseloh! His customer service, as well as all of the service guys, is top notch! One thing I love about this service department is that they know me and my kids and are always greeting us with a smile and take great care of my car as well! No work is ever done without prior phone conversation and agreement on the pricing! WE LOVE WESELOH! More
it has always been a pleasure dealing with this company.... I can trust them to take good care of my car and provide good service as well...... Please give special credit to Felix and Eddie....... company.... I can trust them to take good care of my car and provide good service as well...... Please give special credit to Felix and Eddie....... I don't have anything else to say but am going on because you won't accept my brief message..... Loraine L. Walsh More
Joe and all of the service advisors do an excellent job. They all know me by name. I always get a friendly greeting when I arrive. The are very professional and take the time to explain anything when I may They all know me by name. I always get a friendly greeting when I arrive. The are very professional and take the time to explain anything when I may have questions. I have 4 Hondas and all are only serviced at Wesloh Honda. They always and always greet me More