Ocean Honda of San Juan Capistrano
San Juan Capistrano, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Weseloh Honda always exceeds my expectations. I purchased my Honda CR-V at Weseloh and receive all services for my vehicle there. They are prompt, friendly, and most importantly, honest. Their customer servi my Honda CR-V at Weseloh and receive all services for my vehicle there. They are prompt, friendly, and most importantly, honest. Their customer service is top notch. I would never think of buying a Honda anywhere else! More
I called their customer service line and the receptionist didn't know what she was doing. Put me on hold 3 times for 10 minutes until I was sent to a voicemail, not a service employee, when I just wanted a s didn't know what she was doing. Put me on hold 3 times for 10 minutes until I was sent to a voicemail, not a service employee, when I just wanted a simple answer of how long an oil change would take. Had to call back 4 times and never got my question answered. Told me she "isn't allowed to leave her desk" when all it takes is to get up and ask someone taking 2 minutes at most. She was the only person I could speak to about the question because there is not another number to call, showing the direct line to customers has a woman with very little knowledge or care about what the customer needs. I've been coming here since 1998 and from this experience I don't want to come back because it seems like they don't care to go out of their way to make the cuatomer happy. More
Did not offer test drive on a used car. Bait & switch tactics. Called us thieves. Attempted high pressure sales tactics, then called us three hours later after we walked out, offering us a substantial di tactics. Called us thieves. Attempted high pressure sales tactics, then called us three hours later after we walked out, offering us a substantial discount for their abusive behavior. More