Ocean Honda of San Juan Capistrano

I've gone to several Honda dealerships to get my '08 Fit serviced, and over the past 3+ years I have not encountered a Service Department more friendly and pleasant to deal with than those at Weseloh Honda. serviced, and over the past 3+ years I have not encountered a Service Department more friendly and pleasant to deal with than those at Weseloh Honda. On my latest visit today, I had the pleasure of meeting Felix Rodriguez, who was very nice to work with, and was very pleasant and patient with my questions about maintenance. For this experience, and others like it in the past, I will gladly continue to take my Fit to Weseloh Honda. Thank you, Felix. More

Simply put: they went out of their way to assist and correct my new vehicle problem. Everyone at the place was courteous and showed a serious desire to excel in what they do and it showed. The service m correct my new vehicle problem. Everyone at the place was courteous and showed a serious desire to excel in what they do and it showed. The service manager was a very efficient and punctual individual and not one word he spoke he did not back up with real results. The mechanics took their time with me and I felt, really, overwhelmed by their level of dedication. I have not dealt with the sales people as I am only reviewing my experience with their service department. Top Notch, truly excellent and it did not appear to be a fluke. I am hesitant to rate the maximum but in this case is all I can do from that one experience. They try hard and it should be noted that their efforts are appreciated. Thank you for the chance to rate this dealer's service department. More

Right away within a few minutes i was greeted in the service drive. Brought in and helped. People were friendly and courteous, and very professional. I even met the owner who was very nice and it was n service drive. Brought in and helped. People were friendly and courteous, and very professional. I even met the owner who was very nice and it was nice that the owner Pete Weseloh is actually there present at the dealership working as well. More

I love Weseloh Honda and would refer anyone there! Even though I live closer to another Honda dealership I have been driving further just to go see Joe at Weseloh! His customer service, as well as all of though I live closer to another Honda dealership I have been driving further just to go see Joe at Weseloh! His customer service, as well as all of the service guys, is top notch! One thing I love about this service department is that they know me and my kids and are always greeting us with a smile and take great care of my car as well! No work is ever done without prior phone conversation and agreement on the pricing! WE LOVE WESELOH! More

it has always been a pleasure dealing with this company.... I can trust them to take good care of my car and provide good service as well...... Please give special credit to Felix and Eddie....... company.... I can trust them to take good care of my car and provide good service as well...... Please give special credit to Felix and Eddie....... I don't have anything else to say but am going on because you won't accept my brief message..... Loraine L. Walsh More

Joe and all of the service advisors do an excellent job. They all know me by name. I always get a friendly greeting when I arrive. The are very professional and take the time to explain anything when I may They all know me by name. I always get a friendly greeting when I arrive. The are very professional and take the time to explain anything when I may have questions. I have 4 Hondas and all are only serviced at Wesloh Honda. They always and always greet me More

Have used them for the last 15 years and have gone out of my way to use them. Never had a bad experience. They have always been willing to work with me on price when it comes to large repairs and I have n my way to use them. Never had a bad experience. They have always been willing to work with me on price when it comes to large repairs and I have never felt taken advantage of. Got a great price for my trade in. More

In my past, I never owned a car for 5 years as I disliked servicing my vehicles as dealers where not to be trusted. Joe at Wesloh changed my attitude and it is always a pleasant experience dealing with Joe servicing my vehicles as dealers where not to be trusted. Joe at Wesloh changed my attitude and it is always a pleasant experience dealing with Joe and the service department. He is always fair and acurate and willing to help in any way possible. The team there always helps if I have any questions and for years now the pricing for service I receive is always reasonable. I trust Joe and the dealership which was something I never did prior. And I would not take my car to another dealership In fact, I have owned Honda's now for over 10 years and I just bought a new Honda Accord because of the service I had received from Joe and Wesloh. If it where not for Joe and the sevice team, I would have purchased another brand but Honda makes a very good automobile and Joe takes great care of my car. Trust is the biggest issue and I trust Joe as he has proved this to be true. More

Weseloh Honda by far has the Best customer service I have ever been experienced in a car dealership. I've been to other dealerships for service and they can't compare to Weseloh. There's a Honda dealership ever been experienced in a car dealership. I've been to other dealerships for service and they can't compare to Weseloh. There's a Honda dealership just up the street from my house, but I choose to drive all the way down to Weseloh for the service. I recently took my car in for the usual oil change. During the service they had found a leak and Joe S. informed me that I was still under Warranty and he recommend I take care of it before my car hit 60k miles or the warranty will not cover it. Unlike other places who don't tell you until it's no longer covered under the warranty. Weseloh pretty much saved me a 1,000 bucks, which they easily could of waited until my next oil change when I would of for sure surpassed the 60K mark. And when I did come back to take care of that leak Joe and Weseloh not only replaced the crankshaft oil seal, but also went ahead and replaced other seals to prevent any future leaks. And to top that off, they noticed my alignment was off and they also fixed that for Free. Talk about above and beyond service. Keep up the excellent work guys! Christian P. More

Myself, my wife, daughter & son all drive Hondas. We have been bringing our cars to Weseloh for servicing since 1999 because they know the value of a satisfied customer. The Service & Parts Director, Mr. Kr been bringing our cars to Weseloh for servicing since 1999 because they know the value of a satisfied customer. The Service & Parts Director, Mr. Krause, sets the tone & everyone you interact with really does have satisfying the customer as their top priority. From the moment you pull up to when you drive off in a freshly washed car, you are treated in a courteous & efficient manner. They have always respected my concerns with time & budget by working with me when clearly itemizing the the job order. I have never brought a serviced car back due to a problem because the work has always been excellent. Weseloh honestly cares about their customers, that is why I am a returning customer. I'm happy for the opportunity to write this review because it is all true. More