Ocean Honda of San Juan Capistrano

Myself, my wife, daughter & son all drive Hondas. We have been bringing our cars to Weseloh for servicing since 1999 because they know the value of a satisfied customer. The Service & Parts Director, Mr. Kr been bringing our cars to Weseloh for servicing since 1999 because they know the value of a satisfied customer. The Service & Parts Director, Mr. Krause, sets the tone & everyone you interact with really does have satisfying the customer as their top priority. From the moment you pull up to when you drive off in a freshly washed car, you are treated in a courteous & efficient manner. They have always respected my concerns with time & budget by working with me when clearly itemizing the the job order. I have never brought a serviced car back due to a problem because the work has always been excellent. Weseloh honestly cares about their customers, that is why I am a returning customer. I'm happy for the opportunity to write this review because it is all true. More

Weseloh Honda by far has the Best customer service I have ever been experienced in a car dealership. I've been to other dealerships for service and they can't compare to Weseloh. There's a Honda dealership ever been experienced in a car dealership. I've been to other dealerships for service and they can't compare to Weseloh. There's a Honda dealership just up the street from my house, but I choose to drive all the way down to Weseloh for the service. I recently took my car in for the usual oil change. During the service they had found a leak and Joe S. informed me that I was still under Warranty and he recommend I take care of it before my car hit 60k miles or the warranty will not cover it. Unlike other places who don't tell you until it's no longer covered under the warranty. Weseloh pretty much saved me a 1,000 bucks, which they easily could of waited until my next oil change when I would of for sure surpassed the 60K mark. And when I did come back to take care of that leak Joe and Weseloh not only replaced the crankshaft oil seal, but also went ahead and replaced other seals to prevent any future leaks. And to top that off, they noticed my alignment was off and they also fixed that for Free. Talk about above and beyond service. Keep up the excellent work guys! Christian P. More

There is a Honda dealership less than a mile from my house, but I chose to buy from Weseloh Honda because I had previously done business with Steve Chaney. I have purchased 3 Hondas from him and the ex house, but I chose to buy from Weseloh Honda because I had previously done business with Steve Chaney. I have purchased 3 Hondas from him and the experience each time has been extraordinary. The dealership is clean and everyone is extremely friendly and helpful. I've taken my cars there for service and trust that they aren't trying to sell unnecessary work. I would highly recommend Weseloh Honda to any of my friends and family. More

Weseloh Honda always exceeds my expectations. I purchased my Honda CR-V at Weseloh and receive all services for my vehicle there. They are prompt, friendly, and most importantly, honest. Their customer servi my Honda CR-V at Weseloh and receive all services for my vehicle there. They are prompt, friendly, and most importantly, honest. Their customer service is top notch. I would never think of buying a Honda anywhere else! More

We had nothing short of a wonderful experience! Steve Chaney was extremely friendly,knowledgeable, helpful and went above and beyond! Our car was even delivered to our front door. We would recommend Stev Chaney was extremely friendly,knowledgeable, helpful and went above and beyond! Our car was even delivered to our front door. We would recommend Steve and this dealership to everyone! We couldn't be more pleased with our car and the outstanding servie. THank you! More

I called their customer service line and the receptionist didn't know what she was doing. Put me on hold 3 times for 10 minutes until I was sent to a voicemail, not a service employee, when I just wanted a s didn't know what she was doing. Put me on hold 3 times for 10 minutes until I was sent to a voicemail, not a service employee, when I just wanted a simple answer of how long an oil change would take. Had to call back 4 times and never got my question answered. Told me she "isn't allowed to leave her desk" when all it takes is to get up and ask someone taking 2 minutes at most. She was the only person I could speak to about the question because there is not another number to call, showing the direct line to customers has a woman with very little knowledge or care about what the customer needs. I've been coming here since 1998 and from this experience I don't want to come back because it seems like they don't care to go out of their way to make the cuatomer happy. More

Did not offer test drive on a used car. Bait & switch tactics. Called us thieves. Attempted high pressure sales tactics, then called us three hours later after we walked out, offering us a substantial di tactics. Called us thieves. Attempted high pressure sales tactics, then called us three hours later after we walked out, offering us a substantial discount for their abusive behavior. More