Ocean Honda of San Juan Capistrano

We bought our CRV at Ocean and have never taken it anywhere else for service because we always have a good experience. anywhere else for service because we always have a good experience. More

Christian is always polite and friendly. He explains the test results every time I take my car in for service. It’s always a pleasure to take my car in for service. He explains the test results every time I take my car in for service. It’s always a pleasure to take my car in for service. More

Horrible experience. Incompetent technicians. Radio is still not working. Noise behind radio was never fixed and has gotten louder. A/C work was horrendous. Technician br Incompetent technicians. Radio is still not working. Noise behind radio was never fixed and has gotten louder. A/C work was horrendous. Technician broke heater box allowing condensation to soak flooring. Brought back second time Tried to blame me for water soaked floor. Brought back a third time to discover your incompetent technician had broken the heater box. PUT MY CHILDS LIFE IN DANGER. After picking vehicle up for the third time. Found front passenger seat bolts where left loose while my 13 year old Child was in the seat on the freeway. took vehicle back for a fourth time to another dealership to have my seat fixed. Vehicle had a clunking noise from the front end after 3rd visit That noise is also getting worse. Your incompetent technician is directly responsible for destroying my vehicle. This is pathetic. You deserve a negative 5 star. With in 40 days i had to bring the vehicle in 4 times for a total of 31 day’s because of this dealerships incompetence. Should have only been ONE visit. They didn’t even care. Would never recommend this place. NOBODY PUTS MY CHILDREN'S LIVES IN DANGER. LAWYER UP. More

Service is timely, efficient and the staff is friendly, helpful and takes the time to review the services performed with you. helpful and takes the time to review the services performed with you. More

Great dealership and I always make sure that I work with Christian. He’s the best service advisor I’ve ever worked with and I have worked with many Christian. He’s the best service advisor I’ve ever worked with and I have worked with many More

This dealership will take care of you. They’ve had my business fora while now and have never been disappointed. They’ve had my business fora while now and have never been disappointed. More

Have purchased and owned Hondas from Ocean Honda; will always go there first. Only service my car there. Always top-notch and trusted service! always go there first. Only service my car there. Always top-notch and trusted service! More

We were referred to you years ago. So glad we were. You guys are GREAT! So glad we were. You guys are GREAT! More

Christian was fantastic! Helped me with a warranty issue that I was going to be charged for at a neighboring dealership. Very efficient service, even washed my car and had Helped me with a warranty issue that I was going to be charged for at a neighboring dealership. Very efficient service, even washed my car and had a great waiting area. Loved the donuts 😁 I’ll definitely be coming back More

Honda told me COSTCO gas caused failed catalytic converter instead of previous failed fuel injectors. converter instead of previous failed fuel injectors. More