Ocean Honda of San Juan Capistrano

The dealership over all was good. The transaction taking several hours was not good. I was told finance was holding up the transaction. I did pay cash for the vehicle so I am not sure The transaction taking several hours was not good. I was told finance was holding up the transaction. I did pay cash for the vehicle so I am not sure what was going on. More

From the moment I made my inquiry to the moment I drove off the lot with my new car, Everyone at Ocean Honda was great with their communication with me while being positive, friendly, and courteous. The sa off the lot with my new car, Everyone at Ocean Honda was great with their communication with me while being positive, friendly, and courteous. The sales reps explained everything. And did what they could to meet my financial parameters. I initially worked with Aoude on the phone and email, and then with Bryan Kerr onsite. The financial rep, Eyad, also made sure the process went smoothly and quickly.. I highly recommend Ocean Honda for your next car purchase! More

I had a very good experience at the dealer when I purchased my new truck. purchased my new truck. More

Outstanding service and customer service provided bu Rodriquez and Enrique. Enrique my service rep was on lunch when i arrived. The rep next to Enrique ignored me told me Enrique is not there. I went ou Rodriquez and Enrique. Enrique my service rep was on lunch when i arrived. The rep next to Enrique ignored me told me Enrique is not there. I went outside and came back in and the same rep ignored me. Rodriguez turned around and saw me and immediately called me to come over to his desk so he can write me up since enrique is on lunch and order me a lyt. Enrique called me after my service was complete and took over the outstanding service More

Excellent Dealership from purchase. to service !!!!! Christian takes care of us retired folk!!! Thank you and Diane is super cordial and keeps every thing moving forward!! S and J Hi to service !!!!! Christian takes care of us retired folk!!! Thank you and Diane is super cordial and keeps every thing moving forward!! S and J Hill and Bear More

Christian was awesome always does a great job he really values his customers!will be back for my future service values his customers!will be back for my future service More

The customer service is great. Friendly and prompt. They answered all my questions . I was pleased with the service Friendly and prompt. They answered all my questions . I was pleased with the service More

Irwin has been our advisor for 20 plus years. He listens to our needs and understands each of our cars. He listens to our needs and understands each of our cars. More

Professional, good customer service Always fit us in when we don't have an appointment. Great we don't have an appointment. Great More

I was so pleased with their service! I thought my battery was dying, but they ran diagnostics on everything, and found nothing alarming going on with my car. They even washed my car, all I thought my battery was dying, but they ran diagnostics on everything, and found nothing alarming going on with my car. They even washed my car, all the while I had a coffee and one of the best donuts I've ever had. I love donuts and know a super great one when I taste one??. All the diagnostics were free and they even put air in my tyres for they had 'low pressure'. The issue was I was not driving very far to charge my battery. My husband needs new shocks for his '05 CR-V, so we're having Irwin put together an estimate to have that done soon. Great experience!! More