Ocean Honda Santa Cruz - Service Center

Don't understand the poor reviewers I've been taking my car to these folks since I bought it back in 2000 and have never had a bad situation; the recent visit was no exception. There wer I've been taking my car to these folks since I bought it back in 2000 and have never had a bad situation; the recent visit was no exception. There were a few times where they needed to keep my car a little longer just to make sure things are perfect, but how is that a bad thing? More

Oil change / tie rotation The work was done quickly and professionally - all personnel were courteous and friendly. I appreciate knowing that my car ( which I purchased from yo The work was done quickly and professionally - all personnel were courteous and friendly. I appreciate knowing that my car ( which I purchased from your company) is being maintained in a way that I can trust.. More

I was treated professional and in a timely manner. I went for an oil change on my 2017 Pilot. My appointment was at 9:30. The employee who assisted me (Noe Estrella) , was very professional and courteo I went for an oil change on my 2017 Pilot. My appointment was at 9:30. The employee who assisted me (Noe Estrella) , was very professional and courteous and helped right away.. I was told my car would be ready by 11:30, I received a call at 11 saying it was ready. Purchasing my car in March was a pleasant experience thanks to Ken. The service dept has added to that,experience. Thanks, Randy George. More

Dustin always provides excellent service! There was a time when our family stopped taking our Hondas to Ocean Honda. We would call to make appointments and not receive a call back. Our 90,00 There was a time when our family stopped taking our Hondas to Ocean Honda. We would call to make appointments and not receive a call back. Our 90,000 mile service for our 2007 Accord was done by another mechanic in town because we couldn't make an appointment at Ocean Honda. Then, thank God for Dustin! Dustin always has a smile on his face and we know he regularly works 10-12 hours a day... He is always there when we drop off our car in the morning and when we pick it up at night. He is genuinely embarrassed when things don't go right, but he openly answers questions and addresses concerns. He promptly returns calls and was there waiting for us one time when we had our Accord towed into the shop. No dealership is perfect, but when things don't go right, it is comforting to know Dustin is there to help. More

Awesome Dustin consistently provides excellent customer service. He is always fair and friendly. He explains everything to my satisfaction and try's to have Dustin consistently provides excellent customer service. He is always fair and friendly. He explains everything to my satisfaction and try's to have the car done at the time promised. More

excellent service My routine servicing was excellent. It was done in the time that was estimated. I took advantage of the shuttle service which was also excellent and My routine servicing was excellent. It was done in the time that was estimated. I took advantage of the shuttle service which was also excellent and on time. More

Very knowledgeable, helpful, and no pressure Ocean Honda has been servicing my Accord for more than 15 years. Never a problem. Always polite and helpful, from the moment I drive up until the mome Ocean Honda has been servicing my Accord for more than 15 years. Never a problem. Always polite and helpful, from the moment I drive up until the moment I drive off. Never any pressure to have more done than needed. More

A great dealership to buy a great car This came before my scheduled service visit, but I have used Ocean Honda for servicing my 4 Honda cars. The service is excellent, always on estimate a This came before my scheduled service visit, but I have used Ocean Honda for servicing my 4 Honda cars. The service is excellent, always on estimate and always on time. Thanks for giving me the opportunity to brag about your establishment. More