Ocean Honda Santa Cruz - Service Center

Wonderful customer service I've bought three cars from Ocean Honda and always come to them for servicing and they never disappoint. Even for a basic oil change, I trust them co I've bought three cars from Ocean Honda and always come to them for servicing and they never disappoint. Even for a basic oil change, I trust them completely to do the best possible job, on time, and with courtesy. More

Excellent service nice people. Everything from making an appointment to getting my car when it’s finished is done with attention to detail and a high level of professionalism. I hav Everything from making an appointment to getting my car when it’s finished is done with attention to detail and a high level of professionalism. I have total confidence with every aspect of service at Ocean Honda. And everyone is helpful and nice during the whole process. They care. More

Tim Mundt: Caring Advisor Tim Mundt is a caring and knowledgeable adviser. He made my visit including recall a breeze. We had bad experience with a rude sales person. Hence we Tim Mundt is a caring and knowledgeable adviser. He made my visit including recall a breeze. We had bad experience with a rude sales person. Hence we decided to purchase our new Clarity from a different location. We love our Clarity. More

1st service on new car I always appreciate Wayne and everyone at Ocean Honda. I appreciate that Ocean Honda is close to where I live, as well as the service today was quick I always appreciate Wayne and everyone at Ocean Honda. I appreciate that Ocean Honda is close to where I live, as well as the service today was quick and painless. More

Dustin listened to me and explained, in detail, what needed Dustin listened to me, and because of this, he and his service team were able to find that I was low on transmission fluid. Apparently, when I had my Dustin listened to me, and because of this, he and his service team were able to find that I was low on transmission fluid. Apparently, when I had my 30K service, my transmission fluid was drained and topped. This was completed in Montana. The same thing happened to me in my last Honda also. The work was completed by an independent shop, Dustin told me I was 3.3 quarts low on fluid. He also told me at Ocean, they flush and refill. This is a more reliable way to manage the transmission, I believe. 'The surging I was experiencing could have been very dangerous under certain circumstances. I learned a lot about my car and my part in taking care of it, thanks to Dustin Mosley. More

Keyed in Ocean Honda helped me get a new key to replace the lost and defective ones in time for me to get to an important event the same day. They picked me up Ocean Honda helped me get a new key to replace the lost and defective ones in time for me to get to an important event the same day. They picked me up and drove me to retrieve the car--in time. Only thing I don't like? The penalty for getting a new key made is $270. Too much to pay for a thoughtless moment. The dealership was fine, but Honda needs to find a more efficient, less expensive way to replace a key. More

Worth the drive I make it a point to go to Ocean Honda rather than the closer Honda dealership in MH, they consistently take good care of my Pilot. I make it a point to go to Ocean Honda rather than the closer Honda dealership in MH, they consistently take good care of my Pilot. More

Excellent service! I brought my Honda Accord in for service knowing I was going to trade it in. Wayne was amazing as always and hooked us up with a great Sales rep! I brought my Honda Accord in for service knowing I was going to trade it in. Wayne was amazing as always and hooked us up with a great Sales rep! More

Assistance of dustin Mosely As usual, Dustin Mosely was a great Service Advisor. I always request him. If not for him, I am not sure I would use this dealership. As usual, Dustin Mosely was a great Service Advisor. I always request him. If not for him, I am not sure I would use this dealership. More

Excellent! I have an excellent service representative who welcomes me, answers all my questions and treats me with respect. The actual service work is usually e I have an excellent service representative who welcomes me, answers all my questions and treats me with respect. The actual service work is usually excellent. It’s sometimes crowded when I arrive, but the staff handle it well. More