Ocean Honda Santa Cruz - Service Center

Fast service Amazing customer service ! Always get my service done with you guys and Eric Mendoza is a great service advisor ! my go to service advisor when my car Amazing customer service ! Always get my service done with you guys and Eric Mendoza is a great service advisor ! my go to service advisor when my car needs service ! I had to drop off my car for service during my work lunch and pick it up after and he made it work for me with no stress on my end ! I appreciate the amazing Honda team he has ! You’re all great . More

Service recall Honda civic sport and 5000 miles service Professional and detail oriented service. I've enjoyed working with Ocean Honda for very long time and recommended it to my friends and family. Thank Professional and detail oriented service. I've enjoyed working with Ocean Honda for very long time and recommended it to my friends and family. Thank you! More

repair work covered under warranty The front camera of my 2015 CRV stopped working, Ocean Honda gave me a free loaner car while my car was being repair, it took a few days to get the pa The front camera of my 2015 CRV stopped working, Ocean Honda gave me a free loaner car while my car was being repair, it took a few days to get the part delivered and installed, but all costs were covered. Excellent work, thank you. More

Fast and easy Easy to make the appointment and easy drop off. Service was done quickly and I was notified in a timely manner of its finish, which was ahead of sched Easy to make the appointment and easy drop off. Service was done quickly and I was notified in a timely manner of its finish, which was ahead of schedule. More

Above and Beyond Eric went out of his way to help me get the best deal on a major service, helped me prioritize all the problems my car had and tackle them in the most Eric went out of his way to help me get the best deal on a major service, helped me prioritize all the problems my car had and tackle them in the most logical order, and helped me secure a loaner car for the day. Truly, above and beyond service. More

Always Great Service. The Honda service experience has always been friendly, and easy. Tis time was no exception. Cory checked me in for my service, and explained all the d The Honda service experience has always been friendly, and easy. Tis time was no exception. Cory checked me in for my service, and explained all the details of the work that was to be performed clearly. I received a quick ride to my work while they serviced my vehicle. The work was finished an hour earlier than expected even! When I picked up the car, everything that was done was explained in a very easy to understand manner, and I was able to walk out and drive off with my vehicle very promptly afterward. Honda has always shown the most professional service of any place I have been too. More

Fast service Very welcoming and beyond helpful listen to my concerns and took care of them. The staff was very friendly and nice. I would definitely recommend it. Very welcoming and beyond helpful listen to my concerns and took care of them. The staff was very friendly and nice. I would definitely recommend it. More

Great Wayne Sparks is the best! Ocean Honda is a great trustworthy dealer. Perfect servicing. I have had bad experiences w other Honda dealers. This place r Wayne Sparks is the best! Ocean Honda is a great trustworthy dealer. Perfect servicing. I have had bad experiences w other Honda dealers. This place restores my faith. More

Excellent, with some comments. The Service Advisors are always professional and helpful. The only minus points are a seemingly long wait for the work that was accomplished. But I The Service Advisors are always professional and helpful. The only minus points are a seemingly long wait for the work that was accomplished. But I would certainly recommend Ocean Honda as a place to buy a car and/or have repairs/service. CarDoc covered cost, so don't know how competitive expense was. I think most would agree that dealer's costs are more than the "quick lube" places. I will stick with the dealer. But it sure is nice to breeze in and out of businesses like Oil Can Henry, etc. More

Our favorite dealership! Ocean Honda has excellent customer service, with friendly and efficient staff to help you with all your Honda needs. Wayne Sparks is outstanding, and Ocean Honda has excellent customer service, with friendly and efficient staff to help you with all your Honda needs. Wayne Sparks is outstanding, and we always look forward to working with him. Jason F. is very helpful and knowlegable about parts and things we may need for our Honda. Very professional and outstanding in every way. Love them! More