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Ocean Honda Santa Cruz - Service Center

Soquel, CA

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499 Reviews

499 Reviews of Ocean Honda Santa Cruz - Service Center

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July 17, 2019

Ocean Honda Rocks It's basically an erotic experience every time I go there. Free sandwiches? Yes. Kind staff? Yes Professional services completed correctly the first t More

by Louis Weinstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forget, but it literally doesn't matter - every person I have ever worked with here is a champion of customer service.
Jul 19, 2019 -

Ocean Honda Santa Cruz responded

Thank you so much!!

Jul 19, 2019 -

Ocean Honda Santa Cruz responded

Thank you so much!!

July 15, 2019

Professional and courteous and ultimately successful I was please with the professionalism of my advisor and all staff I encountered. My car was repaired quickly and correctly. All employees were exeptio More

by S.matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My advisor was Alexis However I don't recall the names of the parts department young man or the young woman who helped at the payment desk.
Jul 19, 2019 -

Ocean Honda Santa Cruz responded

Thank you so much!!

July 12, 2019

30,000 mile check-up Alexis explained everything clearly and also had the car ready for me early, after I told him that I needed to be somewhere later in the day. The chec More

by teacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Ortiz
Jul 19, 2019 -

Ocean Honda Santa Cruz responded

Thank you so much!!

July 10, 2019

Great Service and Friendly People! I love Ocean Honda!!! The people make this place! You just get a good feeling! Every time I'm in there everyone is so kind, genuine, and helpful. From More

by SAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Ortiz and Eric are the bomb!!
Jul 19, 2019 -

Ocean Honda Santa Cruz responded

Thank you so much!!

July 09, 2019

They tried to find a problem Our car had an intermittent electrical problem, and to their credit, the service department did a thorough research, calling Honda's regional reps and More

by LSL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mundt
Jul 19, 2019 -

Ocean Honda Santa Cruz responded

Thank you so much!!

July 01, 2019

Excellent service as always :) My Honda civic was due for routine maintenance service and the whole process was seamless. I was helped in a timely and courteous manner. My service More

by aragan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Bannister
Jul 19, 2019 -

Ocean Honda Santa Cruz responded

Thank you so much!!

June 30, 2019

Perfect 10k Checkup Very easy to schedule appointment. Work done quickly and expertly. Nice customer lounge for waiting. Service manager takes care of everything. Thanks, More

by Steve Creagh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Sparks
Jul 19, 2019 -

Ocean Honda Santa Cruz responded

Thank you so much!!

June 29, 2019

Great and fair Very friendly and fair prices. The service department was backed up that morning and there was a wait, but service employees apologized for the wait a More

by aclaunch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis
Jul 19, 2019 -

Ocean Honda Santa Cruz responded

Thank you so much!!

June 29, 2019

Great service Had great service and it was a lot quicker than they estimated. Everyone I spoke to was nice and friendly and overall I was please. More

by Hondamama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think his name was Mark? I can’t remember.
Jul 19, 2019 -

Ocean Honda Santa Cruz responded

Thank you so much!!

June 29, 2019

Pilot Serviced Fast and friendly service. My vehicles are usually running well but if there’s a problem, I always take them to Ocean Honda for service. More

by Adrian2501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis
Jul 19, 2019 -

Ocean Honda Santa Cruz responded

Thank you so much!!

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