Ocean Honda Port Richey - Service Center

My Serv Rep is JR Disbrow, I've had several; for the most part they did not come up to the standard that I'm used to when living in AZ. (where the dealership treats you like Royalty) I've always gone to my d part they did not come up to the standard that I'm used to when living in AZ. (where the dealership treats you like Royalty) I've always gone to my dealerships for all my vehicles. JR proved to be the best. He was friendly and welcoming. Being a senior citizen, doesn't mean I'm naive or ill-knowledged. JR showed me respect; and most importantly, he "listened" and didn't dismiss my concerns. Regarding the service team, I do have one bone to pick. I think sometimes they just check off the boxes (items with the service maintenance)..case in point, my battery. They said it was good, but I was stranded, my car died; and if it weren't for a nice gentlemen in a pick-up that helped me out, I would have waited for hours for road assistance. He and his granddaughter brought me to an auto parts store, picked up a new battery and he installed it for me. The guys at the place said this battery was totally bulged out (I saw that for myself) and that it had been this way for months! Other than that, the Service team has done fantastic, great work. I've had some expensive work done but well worth the investment. (2010 Honda CRV. 111,000 miles so far). Oh - and Cindy, "know-it-all", twit for brains, knew more than I did, interrupted and corrected me twice. She was so full of herself. I was raised and surrounded with guys all my life, worked in a male predominant environment and learned a lot about many of the trades, including some mechanics. To her, I was just some silly senior that she hardly had time for. I will continue going to Ocean Honda. The place is immaculate, the people there are accommodating. Your Sales Dept. could be a little more engaging. I've been approached just two times in all the times I've been there cruising the new vehicles in the showroom while waiting for my car to be serviced. Hmmm...guess they don't want to sell me a car. The ratings below reflect my experience with JR and his communications with the Service Team. All 5 Star!! More

Excellent customer service by my service advisor JR. Everyone very helpful. Knowledgeable and willing to help. Everyone very helpful. Knowledgeable and willing to help. More

efficient and knowledgeable sales and maintenance personnel. customer focused. clean inviting environment. comfortable waiting area for maintenance. personnel. customer focused. clean inviting environment. comfortable waiting area for maintenance. More

Great service very fast and efficient. Customer service was excellent and i highly recommend for your services Customer service was excellent and i highly recommend for your services More

I so appreciate the excellent service I receive for my Honda at Ocean Honda, Port Richey. Many thanks for taking such good care of my car!! The staff is friendly and any needed work is done efficiently. Honda at Ocean Honda, Port Richey. Many thanks for taking such good care of my car!! The staff is friendly and any needed work is done efficiently. Sincerely, J. Clark More

Mirranda and the Service Det. at Ocean Honda always do a great job. The service my Honda and get me in and out in a timely manner, at Ocean Honda always do a great job. The service my Honda and get me in and out in a timely manner, More

Brandon was quick to get my Pilot in and back to me. It was an unplanned expense but made easier since we were in and out in an hour. It was an unplanned expense but made easier since we were in and out in an hour. More

Took close to three hours for a ninety minute repair/fix🤬. Plus the car smelled like gas! repair/fix🤬. Plus the car smelled like gas! More

Robert was outstanding and delivered excellent service! ! Exceeded expectations in every regard.He fought for us with difficult insurance claims processor. ! Exceeded expectations in every regard.He fought for us with difficult insurance claims processor. More

It was easy for me to schedule and work with the service department, who also met my needs. department, who also met my needs. More