Ocean Honda Port Richey - Service Center

Excellent Fast Service I purchased CARDOC at time of purchase. My third service appointment was on 12/22/2016. So far the cost has been $0 and the service has been quick and I purchased CARDOC at time of purchase. My third service appointment was on 12/22/2016. So far the cost has been $0 and the service has been quick and efficient. The waiting area provides free snacks and wi-fi service. More

Awesome service department. I have purchased two Honda Pilots in the past 3 yrs. from Ocean Honda. Service department is great. My service advisor, Jr Disbrow is .knowledgeable, I have purchased two Honda Pilots in the past 3 yrs. from Ocean Honda. Service department is great. My service advisor, Jr Disbrow is .knowledgeable, courteous, explains everything done to my car in detail so I know I'm in good shape when I leave. Honest personnel thru out. More

Failure to stand behind their product Ocean Honda claims to be "second to none" with their service department. We purchased a new 2014 Pilot, Touring model 2 years ago. The vehicle has les Ocean Honda claims to be "second to none" with their service department. We purchased a new 2014 Pilot, Touring model 2 years ago. The vehicle has less than 30,000 miles when paint has started to peel on the roof above the windshield. We made an appointment to have a service advisor document the issue. He took photos and told us the service manager (John) needed to see it. It took 2 weeks for this guy to call me and he left a message saying "it's not warrantable". The paint is clearly peeling with no impact marks. This is what you get when you spend $48,000 More

Service This is a great place to either buy you next car from or get your car serviced. These people are very fair and knowledgeable in what they what they This is a great place to either buy you next car from or get your car serviced. These people are very fair and knowledgeable in what they what they do. From the time I walk into the door i am treated with respect and assured my car is in good hands. Thank you to you all at Ocean Honda for the smooth transition in 2003 from my previous, wonderful dealer. I feel like I never left. More

WORST DEALERSHIP EVER Do NOT go this dealership. They are VERY misleading, They don't help. They lie. I will NEVER Ever go there again for anything. WORST experience ever. Do NOT go this dealership. They are VERY misleading, They don't help. They lie. I will NEVER Ever go there again for anything. WORST experience ever. I had a car that was having some major problems. and becuase I didn't buy it there, they dismissed me like I was nothing. They kept me at that dealerhip for 3 hrs and did NOTHING! More

Just moved from Tennessee and everyone was friendly. I was told the price before and Shown around. Very nice and a free coffee bar. Not like Tenne.ssee. Thanks and I will be back was told the price before and Shown around. Very nice and a free coffee bar. Not like Tenne.ssee. Thanks and I will be back More

The sales end is pretty normal car dealer experience, pressured to buy and a little slight of hand, nothing out of the ordinary (be educated before you go in), however, the service side thats another iss pressured to buy and a little slight of hand, nothing out of the ordinary (be educated before you go in), however, the service side thats another issue. They are dishonest and conveneiently have no record of your multiple complaints at previous visits when the warranty was still in effect, and the same issue is still occuring after the expiration of the warranty. They are rude on the phone and treat the customer poorly. I work in a customer service industry and they could learn quite a bit. Look into MAGIC training for your representatives, and maybe they will refrain from calling your cusotmers liars. I am filing a complaint with American Honda and the State. Do business elsewere, you need not be treated in this manner when you are spending tens of thousands of your hard earned dollars. More