Honda Port Richey

Do not bring your vehicle here . .. even if it's under warranty! We used to, but the Service Dept has become a giant scam and we have zero trust in them. We are a Honda family (purcha .. even if it's under warranty! We used to, but the Service Dept has become a giant scam and we have zero trust in them. We are a Honda family (purchased 4 Honda's over the past 15 years), but are completely fed up with the games being played. Problems range from being overcharged by Service, fighting to get our money back, surprise charges like $250 just to diagnose what is wrong with your car, and the latest is my 2025 Honda Pilot (purchased in December) has a faulty foam buffer between the dash and windshield. It stuck onto my windshield sun visor and pulled partially out. Ocean Honda tried charging me over $900 to fix this - said it's not covered under warranty. I asked the manager to call me, but to no avail. And the technician told me the Service Manager made the call to charge me on it! So ... what Honda is really telling the customer (me) is that I bought a $60k vehicle that I can't even do something as simple as put a sun visor in without running the risk of incurring huge bills (even when the car is under warranty). Will never bring my vehicle to this Honda again. And I just e-mailed corporate to unfortunately inform them of not only these problems, but also that the terrible car-buying experience (at Brandon Honda - they are unethical, too) and service department experiences at Ocean Honda have convinced us to never buy Honda again. More

Mirranda went above and beyond to get my car repaired, and deal with a querky warranty company. Her efforts are greatly appreciated. and deal with a querky warranty company. Her efforts are greatly appreciated. More

Works well for me. Great service too. Sales went as expected but; they came back with better offer on trade in. Appreciated. I don't see the salesman listed below but h Great service too. Sales went as expected but; they came back with better offer on trade in. Appreciated. I don't see the salesman listed below but he was very attentive, answered all questions. More

Our service visits and service advisor, Brandon Rutman always exceed our expectations. His professionalism, honesty and genuine care make a lasting impression. We truly value his straightforward recommend always exceed our expectations. His professionalism, honesty and genuine care make a lasting impression. We truly value his straightforward recommendations and the trust he build each visit. Brandon is the reason we continue to use Ocean Honda for our service needs. More

Brandon always does a great job. He makes sure everything gets taken care of. I always bring my car here for service and am always happy with the service. He makes sure everything gets taken care of. I always bring my car here for service and am always happy with the service. More

Always Very Clean. Bright atmosphere with festive balloons. Nice sense of continuity with there being a lot of the same Salespeople year after year... it shows they are Bright atmosphere with festive balloons. Nice sense of continuity with there being a lot of the same Salespeople year after year... it shows they are happy to stay and it's a good and successful business. My last 4-5 cars are from Ocean Honda More

Miranda was extremely helpful. The staff is great and the lounge area is just superb. I only had to wait for an hour for my car The staff is great and the lounge area is just superb. I only had to wait for an hour for my car More