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Ocean Cadillac - Service Center

Miami, FL

4.3
367 Reviews

367 Reviews of Ocean Cadillac - Service Center

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March 18, 2020

All services were preformed in a professional manor Pick up an delivery was done in a timely manner a loner was made available thank you very much More

by Steve561
Recommend Dealer
Yes
Employees Worked With
David Dell, Barbara Gendler
Mar 18, 2020 -

Ocean Cadillac responded

Thank you Steve. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ocean Cadillac.

March 17, 2020

I was very happy to have my vehicle service at your place keep up the excellent job and you’ll surely have my business thank you again More

by 4SHAMID
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Mar 17, 2020 -

Ocean Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to working with you again.

March 11, 2020

Excellent! I had a loaner delivered to me right away. I had a wonderful experience, as usual. Excellent service! I would recommend Ocean Cadillac to my clien More

by dinadisarno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dill and Cenevy
Mar 11, 2020 -

Ocean Cadillac responded

Hi! Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to seeing you in the future whenever your need arises.

March 09, 2020

Nice people, wonderful service Ocean Cadillac's staff are personable and helpful: good old fashioned service! I have always experienced the best service at Ocean - this service call More

by EB0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jude Baltes, Barbara Gendler
Mar 09, 2020 -

Ocean Cadillac responded

We are very happy to hear that Barbara and the service staff provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 02, 2020

Barbarawas extremely nice and professional all work was done in a professional manner pick up and delivered to my house very convenient car wash and very clean thanks More

by Steve561
Recommend Dealer
Yes
Employees Worked With
Dave Dill, Barbara Gendler
Mar 06, 2020 -

Ocean Cadillac responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, JC Kent JC.Kent@oceancadillac.com

February 26, 2020

Car interior with black smudges; work incomplete awaiting follow up. Electrical panel and water damage to motherboard had to be replaced along with a key fob. Awaiting key fob. This is my first time purchasi More

by KAZZCEE
Recommend Dealer
No
Employees Worked With
Barbara Gendler
Mar 06, 2020 -

Ocean Cadillac responded

We are not pleased to hear of the incident you've described in this review. Please contact us at your earliest convenience so we can address this together. Sincerely, JC Kent JC.Kent@oceancadillac.com

February 24, 2020

Josh is amazing and Jude is getting there. but It cannot get a 5 star based on installations. and the fact the my escalade has not been repaired yet in the 2 attempt. Great dealer and immure once new showro More

by mporto75
Recommend Dealer
Yes
Employees Worked With
Jean Carlos Kent, Petrina Cossentino, Barbara Gendler
Feb 25, 2020 -

Ocean Cadillac responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, JC Kent JC.Kent@oceancadillac.com

Oct 13, 2020 -

mporto75 responded

Car is again acting up with the transmission..

February 13, 2020

Efficiency Josh did a great job in listening, getting the service was easy and fast. No delays in waiting for my vehicle. I highly recommend this service center More

by mutual.investment007
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOSH
Feb 13, 2020 -

Ocean Cadillac responded

We love hearing from our customers so thank you for taking the time to write this glowing feedback. It's wonderful to hear that our staff at Ocean Cadillac was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, JC Kent JC.Kent@oceancadillac.com

February 10, 2020

Fantastic Customer Service! I love Ocean Cadillac and the VIP treatment I get from them! They really make you feel special and the service is very attentive. I have been very hap More

by PHENDERSONPR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Castillo
Feb 11, 2020 -

Ocean Cadillac responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, JC Kent JC.Kent@oceancadillac.com

February 07, 2020

A+ Service Experience Very pleased with Ocean Cadillac. Jude in Service and Eddie in Parts were both very friendly and highly professional. I highly recommend Ocean, you More

by jrdolle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jude and Eddie.
Feb 07, 2020 -

Ocean Cadillac responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, JC Kent JC.Kent@oceancadillac.com

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