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Ocean Cadillac - Service Center

Miami, FL

4.3
367 Reviews

367 Reviews of Ocean Cadillac - Service Center

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April 25, 2020

Above others available The work and treatment by Barbara Gendler is the thing that, to me, is the #1 reason for the ranking I entered. Her concern and friendliness, combine More

by PRUTHFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Apr 26, 2020 -

Ocean Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

April 21, 2020

They do the job right the 1st time and are very courteous. Went out of their way to fit me in and offered to take me in another day when I needed to leave. More

by jelke58
Recommend Dealer
Yes
Employees Worked With
Maurizio Orengo, Barbara Gendler, Marc Collins, DAS Admin
Apr 21, 2020 -

Ocean Cadillac responded

We are very happy to have provided you with such a positive service experience and could fit you into the schedule! We sincerely value your business and look forward to your next visit.

April 09, 2020

Ocean Cadillac, is one of the best dealerships in our community. It runs like a fine timepiece, The Service is superb from management to service, the young ladies answering phones. The professionalism More

by Gilbert & Rebecca
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Apr 09, 2020 -

Ocean Cadillac responded

Hello Gilbert and Rebecca, Thank you so much for your kind words regarding your recent experience at our dealership, and for taking the time to leave us this wonderful feedback! We are pleased to hear that the whole team met your expectations . We hope to work with you again for all your vehicle needs!

April 09, 2020

Upon arriving I was worried because I don’t own a Cadillac but they treated me as they would any other customer Great customer service and fast vehicle service will definitely be returning in the fut More

by diaz.mikey
Recommend Dealer
Yes
Employees Worked With
Ricardo Rivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Gendler
Apr 09, 2020 -

Ocean Cadillac responded

Thank you for choosing Ocean Cadillac, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 07, 2020

Easy does it Taking advantage of the 'stay-at-home' request. I called for service. They picked up and delivered the car back as promised. Easy does it. More

by OWENPARR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jude, Barbara Gendler
Apr 07, 2020 -

Ocean Cadillac responded

Thanks, Owen, for sharing your thoughts about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon!

March 31, 2020

Car would Not Start It was such a great service to fix my car in under an hour. I called Barbara at Ocean Cadillac and she sent over roadside assistance to my house to ch More

by MIKE@ELBOROOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Mar 31, 2020 -

Ocean Cadillac responded

Hi Mike, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. If we can be of further assistance, don't hesitate to let us know!

March 26, 2020

I own a GMC Denali and I take it for service at Ocean Cadillac because of the great service and knowledgeable employees and very pleasant More

by CBURSZTEIN
Recommend Dealer
Yes
Employees Worked With
JUDE, excellent , Barbara Gendler
Mar 26, 2020 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 24, 2020

1) Thank you, Barbara - Service for taking care of my service. I think we’ve been working together 10 years now! 2) I don’t like that the call center started calling me to schedule service when I still More

by ABTWM
Recommend Dealer
Yes
Employees Worked With
Karen call center could use more training, Barbara Gendler
Mar 24, 2020 -

Ocean Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 19, 2020

The service was wonderful, I spoke to the head Mechaic, John I’ve never meet someone as helpful as him in the service industry. With people like this your business will go a long way. Thank you again Sha More

by 4SHAMID
Recommend Dealer
Yes
Employees Worked With
The head mechanic John ????, Barbara Gendler
Mar 19, 2020 -

Ocean Cadillac responded

Thank you, Shamid, so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with John to be a positive one at Ocean Cadillac. Please don't hesitate to reach out if you need anything else.

March 18, 2020

Thank You David Dill David always is very knowledgeable, attentive, and concerned for my welfare, whether when helping me to select a new vehicle for lease or when helping More

by Zorro's Mom
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dill
Mar 18, 2020 -

Ocean Cadillac responded

We are very happy to have provided you with such a positive experience! David is a valued member of our staff and are happy he was able to help you once again find you the perfect car. We sincerely value your business and look forward to your next visit.

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