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Ocean Cadillac - Service Center

Miami, FL

4.3
367 Reviews

367 Reviews of Ocean Cadillac - Service Center

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August 06, 2020

Impressive service The entire experience of having my vehicle picked up, serviced and returned to me was very impressive. I highly recommend Ocean Cadillac for wonderfu More

by nsedelcup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jude bailez
Aug 07, 2020 -

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ocean Cadillac. Please don't hesitate to reach out if you need anything else.

July 29, 2020

Employees I found that every one that I came across were very friendly and courteous. I have been to other dealerships in the last 40 years and Ocean Cadillac More

by rmdreyfus
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jude from Service, Barbara Gendler
Jul 29, 2020 -

Ocean Cadillac responded

Thank you for your kind words for our team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ocean Cadillac.

July 27, 2020

Ocean Cadillac is fabulous. Josh the Service Manager is wonderful. Jude, my Service Adviser, is very helpful, professional and knowledgeable - a true testament to Ocean Cadillac More

by Joanie
Recommend Dealer
Yes
Employees Worked With
Josh, Jude
Jul 28, 2020 -

Ocean Cadillac responded

It has been a pleasure serving you, Joanie. Quality customer service is always our number one priority, and we're happy to hear that Josh and Jude met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

July 16, 2020

Cuando hacen a uno escribir no menos de 25 palabras regularmente las personas tendemos a abandonar la encuesta espero lo tengan en cuenta para la próxima More

by rodrigoalea
Recommend Dealer
Yes
Employees Worked With
Carlos Romero, Jose Ramirez
Jul 16, 2020 -

Ocean Cadillac responded

Gracias por sus comentarios. Sinceramente, JC Kent JC.Kent@oceancadillac.com

July 06, 2020

to car in to fix and came out with more problems my car got to the shop expense 5 days for a few problems which I knew it had because a run a diagnosis. when they gave me the car back run another dia More

by ANDRESFERNANDEZ.REALTOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JUDE & JOSH DAVIS
Jul 09, 2020 -

Ocean Cadillac responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, JC Kent JC.Kent@oceancadillac.com

July 03, 2020

Love this place. Love Barbara at service. She is always Love this place. Love Barbara at service. She is always super nice and always takes good care of me and my car. See you soon More

by ELIASERGAS
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Jul 06, 2020 -

Ocean Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 01, 2020

Was very helpful in getting help from arrival to keeping me informed on what the issue was and how long the repair would take and the process in getting my vehicle back More

by Mperrin
Recommend Dealer
Yes
Employees Worked With
Ricardo Rivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Gendler
Jul 01, 2020 -

Ocean Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 25, 2020

Barbara and Eddie Ocean Caddy, I keep buying Caddilacs over the many years because of your service. I have been treated like a VIP whenever i have needed service. And More

by marctbol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie. ...(Vince, James), Barbara Gendler
Jun 25, 2020 -

Ocean Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, JC Kent JC.Kent@oceancadillac.com

June 19, 2020

Always quick and professional.i wouldn’t go anywhere else. Barbara gendler is the best at what she does. She makes you feel like family. More

by Patrick p
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Jun 20, 2020 -

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with our team, Patrick. We're glad to hear Barbara delivered such a great experience!

June 16, 2020

Dealership buildings and Cadillacs are all the same, people aren’t. Marc Collins is why I buy and service at Ocean. Keep him, keep me! More

by JUDYT_44
Recommend Dealer
Yes
Employees Worked With
Marc Collins
Jun 17, 2020 -

Ocean Cadillac responded

Hello, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ocean Cadillac!

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