Oakland Acura

Excellent service Paul was outstanding to work with. Great communication, friendly, didn't rush us at all. Much better experience than every other dealership we interac Paul was outstanding to work with. Great communication, friendly, didn't rush us at all. Much better experience than every other dealership we interacted with. More

Service Excellent service !! Mr. Nguyen was excellent starting from entering the premises to our final exit.he has informed us how long it would take. Am Excellent service !! Mr. Nguyen was excellent starting from entering the premises to our final exit.he has informed us how long it would take. Amha Have a wonderful day More

Courteous, professional, efficient and fast Acura is lucky to have an asset of an employee such as Sunday. He is always honest with what my car needs and what can wait. He is always very courteo Acura is lucky to have an asset of an employee such as Sunday. He is always honest with what my car needs and what can wait. He is always very courteous and professional. More

Good Service & Good Management The service crew and sales people are good. I am very satisfied with all the work they did to my car. Good work. I will recommend this dealership to The service crew and sales people are good. I am very satisfied with all the work they did to my car. Good work. I will recommend this dealership to my friends and relatives. More

Great Experience Quick and good experience. Price was better than other dealerships near by. Highly recommended. We got to test drive the vehicle and walked through al Quick and good experience. Price was better than other dealerships near by. Highly recommended. We got to test drive the vehicle and walked through all the settings and process. More

Superior Customer Service This past month I have had to bring in my car multiple times for the same problem. It was very frustrating to me that the technician could not identif This past month I have had to bring in my car multiple times for the same problem. It was very frustrating to me that the technician could not identify the problem with my car and each service visit was costing me money. This review could easily have been negative, but thanks to the superior customer service Sunday provided my negative experience was changed. The first thing Sunday did was to sincerely apologize, and then he honored my request for a price adjustment, and then he made sure I received prompt updates to the status of my car. The final time I picked my car up he even told me he personally test drove my car to ensure the issue had been resolved. I truly felt like my business mattered, and that's what made me provide a 5 star rating. More

Great customer service ! Sunday was very nice and explained the necessary service requirements to me as indicated by my car and the recommended service schedule. He made sure Sunday was very nice and explained the necessary service requirements to me as indicated by my car and the recommended service schedule. He made sure my contact info was correct and that i had a ride home. He also called to inform me of other issues found with my car, and I was able to give my consent to have repairs made. One issue was actually under warranty! I was still able to pick up my car at the promised time and it was washed too! Since I moved to the area almost two years ago, this is why I always go to Oakland Acura for my service! More

Great experience having our RDX serviced Our car was serviced quickly, and everything was done to satisfaction the first time. The price was also right & fair. Our service rep, Sunday, underp Our car was serviced quickly, and everything was done to satisfaction the first time. The price was also right & fair. Our service rep, Sunday, underpromised and overdelivered (I didn’t feel like I was trying to be “sold”). More

A1 service with front brakes replacement My advisor Sunday always make sure the service of my vehicle is 5 star quality. He is my favorite advisor. I would rather wait for service on another My advisor Sunday always make sure the service of my vehicle is 5 star quality. He is my favorite advisor. I would rather wait for service on another day if he is not there. He is very respectful and honest. More

Routine Service Work was performed on time and per the estimated cost. The people were all respectful and performed as expected. Have been coming here for all my Acu Work was performed on time and per the estimated cost. The people were all respectful and performed as expected. Have been coming here for all my Acuras for the last fifteen plus years. More