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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,343 Reviews

1,343 Reviews of Oakes Kia - Service Center

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January 13, 2022

The service department was efficient. Everything went well with no complaints. Every step of what needed to be done was explained. Great and quick service. More

by deshaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Perez
January 13, 2022

Staff and service is always friendly courteous and pleasant. The quality of work is exceptional. More

by JPAIN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
January 12, 2022

I loved how quick they were with my service and how they reviewed what they had done and walked me out to my car. More

by tomiranda13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service department
January 12, 2022

Everything went well, no complaints, always on time, comfortable waiting area, they keep you informed throughout the service. More

by laurenbuffa12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure of names
January 12, 2022

They were efficient, clear on the issue of our vehicle and fixed the problem altogether! More

by powell.rea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando
January 12, 2022

Clean and well stocked waiting room. The staff was friendly and helpful. Service was good. More

by jbutterfield4343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hodde
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2022

They went above and beyond...even being short-staffed, to get the 2 recalls done. Very friendly staff! Also, done sooner than we expected! More

by pam_hofelt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not recall the Service guy's name
January 11, 2022

The service was excellent! They were incredibly professional keeping me up to date on their progress and having my vehicle service completed on time. More

by Lvanderpool
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor- Fernando Perez
January 11, 2022

Always have a wonderful experience getting my car serviced at Oakes Kia! Last week there was only one guy working and he got everything done in a timely manor and was very helpful More

by emilybyrum2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Dow, Jose "Chavo" Chavez
January 11, 2022

They are nice and offer free amenities and a comfortable waiting area. I wish they ran my car thru a car wash after service though. More

by amberm021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Dow, Kevin Hall, Jason Brink, Alec Andrews
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