Oakes Kia - Service Center

The organization and process could not be any better, the poor tech that was taking care of my oil change had a very bad day...He allowed all the old oil to spill all over my motor. He was willing to clean i poor tech that was taking care of my oil change had a very bad day...He allowed all the old oil to spill all over my motor. He was willing to clean it up, but it should not take two and half hours for a oil change and tire rotation. More

The dealership was fine. Everyone was very nice. They could use a better drive thru service area for the customer. could use a better drive thru service area for the customer. More

Good people that are always willing to help you out when they can. It's a great experience. they can. It's a great experience. More

Oakes KIA took the time to listen to what was needed to make my wife happy regarding her Sportage. Great work in a timely manner. make my wife happy regarding her Sportage. Great work in a timely manner. More

Love the dealership. Mike is the best. Only want him everyone I come. Just exceptional service everyone I come. Just exceptional service More

I was in all day they got me in and out and the who help me out was great me out was great More

Jarrod was very attentive. I will not hesitate to bring my car back to Oakes for service. my car back to Oakes for service. More

very long wait times. staff was not eager to help, another customer stepped ahead of me and they did not say anything. asked for a shuttle but never got me a shuttle. poor service customer service another customer stepped ahead of me and they did not say anything. asked for a shuttle but never got me a shuttle. poor service customer service More

I had my car in for an oil change and they checked my brakes and told me they were good. Two weeks later my brakes locked up and started smoking. I’ve had to take my car elsewhere now where they’ve told brakes and told me they were good. Two weeks later my brakes locked up and started smoking. I’ve had to take my car elsewhere now where they’ve told me my caliper is missing a bolt! And I now have wear on my brake pads. How does a service tech miss that!? Something very bad could have happened to me while driving!! More

Good location, Easy online access to make appointments for maintenance Jarrod in the service department was informative and great to work with from beginning to finish. for maintenance Jarrod in the service department was informative and great to work with from beginning to finish. More