Oakes Kia - Service Center

Took 45 min longer than they said and they did not reset my oil change alert and they spilled the water in my cooler all over the back of the suv! 😤 my oil change alert and they spilled the water in my cooler all over the back of the suv! 😤 More

Employees are always helpful and pleasant. I always trust them to give me great service. trust them to give me great service. More

The staff that attended me, was courteous and cooperative, They understood my situation and resolved my case cooperative, They understood my situation and resolved my case More

Communication between customer, departments, back to customer is horrible. Working one and one with service tech was great (Randy) He took care of me! I felt appreciated & he answered all my questions. customer is horrible. Working one and one with service tech was great (Randy) He took care of me! I felt appreciated & he answered all my questions. Had to get a car rental while my car was there in shop. That was an easy process. More

Showed up with no power steering. No appointment either. Service advisor, Jarrod explained, and I understood so, that he wouldn't be able to get to it until the following week. Unfortunately the part had to Service advisor, Jarrod explained, and I understood so, that he wouldn't be able to get to it until the following week. Unfortunately the part had to be ordered. Part finally made it (car is a 2010 model) and was installed promptly. No complaints at all. Jarrod was helpful start to finish. All good! More

Easy, quick quoted it would be 60- 90 minutes and it was less than 60. They were professional and answered all the questions I need an answered. I will be back for further work if need be. less than 60. They were professional and answered all the questions I need an answered. I will be back for further work if need be. More

Oakes Kia is a great place to buy and service a vehicle. The Service team is friendly, capable, and thorough and your car gets the maintenance or repairs needed quickly and at a good price. The Service team is friendly, capable, and thorough and your car gets the maintenance or repairs needed quickly and at a good price. More

Everyone was friendly and doing well despite them being understaffed, but the shuttle team was nowhere to be found and I was stranded for two hours. understaffed, but the shuttle team was nowhere to be found and I was stranded for two hours. More

They were very helpful when I went to the wrong place to enter and they finished working on my car earlier than they said they would be done. enter and they finished working on my car earlier than they said they would be done. More

The folks at Oakes Kia were honest and most helpful, The communication was fantastic and we were never having to call them for information. communication was fantastic and we were never having to call them for information. More