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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,343 Reviews

1,343 Reviews of Oakes Kia - Service Center

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March 05, 2024

Good Dealership. .so far so good. Thanks Have a good day. Thank you Oaks Kia More

by elyselemons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL
Mar 05, 2024 -

Oakes Kia responded

Thank you for leaving Oakes Kia a four-star review! We are happy to hear you are satisfied with your experience so far!

March 05, 2024

I bought my 16 year old her very first vehicle. Of course it was used. Everything from the outside looked great! The vehicle was very clean. Within 6 days of purchase, we had to replace both brake More

by KARA.DAY14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alaina Rosendahl
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chip Bashir
2.0
This rating includes all reviews, with more weight given to recent reviews.
Del Shoals
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Spinola, Kim Guyton, Jack Lawrence
Mar 12, 2024 -

Oakes Kia responded

Thank you for sharing your feedback with us, Kara. We are diligently working to resolve the issue you've encountered and sincerely apologize for any inconvenience caused. Rest assured, your satisfaction is our priority, and we're committed to making things right. Please bear with us as we work towards a solution. Your patience and understanding are greatly appreciated. Thank you, Rachel Huff - BDC Director - (816) 474-2900

March 04, 2024

This dealership always provides the best service and has friendly and progressional employees. During my most recent visit, Mike helped me with everything I needed and was a pleasure to work with. More

by sfrazzell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 04, 2024 -

Oakes Kia responded

We're delighted to know that you've had another great experience with us at Oakes Kia! It's wonderful to see Mike provide the top-notch service we aim for. Thanks so much for your review and continued support!

March 03, 2024

Great service, excellent communication. Have been dealing with Oakes for 5 years and intend to continue! More

by litcoachbetsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Mar 04, 2024 -

Oakes Kia responded

We're delighted to know you've had a positive experience with us over the years at Oakes Kia. Your continued support means a lot! Looking forward to serving your automotive needs in the future.

March 02, 2024

Always quick with service and friendly. Never any issues and would not go anywhere else More

by jls1191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla King
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Oakes Kia responded

Thank you for being a loyal Oakes Kia customer! We are thrilled to know you continue to receive top-notch service.

March 02, 2024

Courteous, professional, knowledgable - good experience - great employees- wait time was reasonable. Nice waiting room with snacks. More

by BEVREY25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Oakes Kia responded

We're glad to know you had a good experience at Oakes Kia! Our team always aims for professionalism and efficiency. Thanks for appreciating our waiting room amenities too, we hope to see you again soon!

March 02, 2024

I love that the service department is flexible with their scheduling and got my car in so quickly. I had to reschedule like three times and they were nice and easily changed my appointment and when I got the More

by carriearlene78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Oakes Kia responded

Carrie, we're glad to know our service department at Oakes Kia was able to accommodate your schedule and get you in quickly. Thanks for sharing your experience with us!

March 01, 2024

The Staff was friendly! Darren was very helpful in my starting research to determine what I want in my next car. He explained many/all the cool features in the Telluride for More

by hicksj46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Iverson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Oakes Kia responded

We're glad to know that Darren was able to assist you in your car research at Oakes Kia. The Telluride does have some pretty cool features! Thanks for the positive feedback and we hope to see you again soon when it's time for your next vehicle purchase.

March 01, 2024

I love how attentive the staff and management was with my wife and I. They made sure that we were comfortable and satisfied through every step of the process. My salesman Jonathan and Meghan were awesome. More

by tremainepaige
Recommend Dealer
Yes
Employees Worked With
Meghan Hill, Jonathan Chavez
Mar 01, 2024 -

Oakes Kia responded

We're delighted to know that our team at Oakes Kia made your car buying experience comfortable and satisfying. Thanks for the shout-out to Jonathan and Meghan, we'll pass along your kind words! Enjoy your new ride!

February 29, 2024

I have a specific make and model and the service i requested was for a specific recall. However, you guys did not have the necessary parts. A lot of time wasted taking my car in. More

by gnott517
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know
Mar 01, 2024 -

Oakes Kia responded

We sincerely apologize for the inconvenience you experienced with your recent service request for the specific recall on your vehicle. We understand the frustration of having to bring in your car only to find out that the necessary parts were not available. Rest assured, we'll prioritize resolving this issue promptly for you. Thank you, Rachel Huff - BDC Director - (816) 474-2900