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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,343 Reviews

1,343 Reviews of Oakes Kia - Service Center

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March 10, 2024

Informative Friendly Clean waiting area Answer my question about accessories Service was quick and easy More

by grannygeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Amezcua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darah McCall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Reves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmen Harrison
Mar 11, 2024 -

Oakes Kia responded

We're glad to know you found our service quick, easy, and informative at Oakes Kia. We always aim for a clean waiting area and a friendly atmosphere! Thanks for the positive feedback about your experience with us.

March 09, 2024

Chip at Oakes Kia made my car buying experience great. I have not had to buy a car since 2017, but unfortunately my car was totaled after the damage caused to it when it was stolen. I went in super anxiou More

by hailey.thomas7
Recommend Dealer
Yes
Employees Worked With
Bruce Reves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chip Bashir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Oakes Kia responded

Hailey, we're so glad to know that Chip was able to provide you with a great car-buying experience at Oakes Kia. We understand how stressful it can be and are happy he could ease your anxiety. Enjoy your new ride!

March 08, 2024

My husband was greeted upon arrival and the service was great, which has been my experience in the past. More

by agomesstewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Dennis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Oakes Kia responded

We're glad to know that both you and your husband had a great experience at Oakes Kia. Our team always strives to provide top-notch service from the moment our customers walk in. Thanks for sharing!

March 08, 2024

Sold me a car and 3days later CEL came on. I informed the salesperson. Happened again took photo and sent to salesperson… checked oil…the oil wouldn't register on the dipstick while cold. Ther More

by hollingermailbox
Recommend Dealer
No
Employees Worked With
Karen Suarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Oakes Kia responded

I sincerely apologize for your experience and the issues with your engine. This is not the level of service we aim for, and we would like to make this up to you. We take matters like these seriously and would appreciate the opportunity to look into it further. It's important that you feel confident in our team, from sales through servicing, so let's connect directly on this matter as soon as possible. Thank you, Jeff Solomon - Service Director - 816-474-2900

March 07, 2024

team members are very considerate and time effective. waiting lounge is always stocked with snacks and beverages. team members also explain issues/solutions effectively More

by plowman772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chavez
Mar 08, 2024 -

Oakes Kia responded

We're glad to know you had a positive experience at Oakes Kia! It's important for us that our customers feel comfortable and informed. Thanks for your kind words about our team, lounge, and communication style - we appreciate it!

March 07, 2024

In ans out quickly. Had complimentary. coffee and snacks availability. Friendly staff. Found a nail in a tire while doing tire rotation and recommended a place that rep More

by PHOWLETT1821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyric Greene
Mar 07, 2024 -

Oakes Kia responded

Thanks for sharing the details of your recent visit! We're glad to hear our team at Oakes Kia was able to provide thorough, efficiency service and we wish you smooth miles ahead!

March 07, 2024

I was promptly greeted upon arrival. I was given a clear timeframe which was met and was kept in the loop if any issues arose. Can't ask for anything more than that. My experience wit More

by scottmiget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyric Greene
Mar 07, 2024 -

Oakes Kia responded

We're glad to know you had a wonderful experience with us at Oakes Kia! Keeping our customers informed and meeting timeframes is important to us. We look forward to assisting you with your future service needs.

March 07, 2024

The only bad thing I would say is that they were very busy with alot of cars and it took a while for them to get my car done. Otherwise I have no complaints. More

by GRANDMAH50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Rosendahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Oakes Kia responded

We appreciate your patience and understanding during our busy times at Oakes Kia. We're glad to know that despite the wait, you had a positive experience with us. Thanks for leaving a review!

March 06, 2024

Nate took care of me and my car recalls promptly. Appreciate him. Glad they got the part they needed to fix my recall. More

by PRABELER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Mar 06, 2024 -

Oakes Kia responded

We're glad to know that Nate and our team at Oakes Kia were able to promptly handle your car recalls. We appreciate the feedback, thank you!

March 06, 2024

Waiting room very comfortable , loved the snacks provided (lol) , car was finished exactly when promised More

by silene1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Mar 06, 2024 -

Oakes Kia responded

We're glad to know you enjoyed our comfortable waiting room and snacks at Oakes Kia! Thanks for the positive feedback.