1,345 Reviews of Oakes Kia - Service Center
This is the second time that I have had an engine replacement to my 2013 Kia Optima, was not happy with my service or the communication either time but especially the most recent. I had to call to s replacement to my 2013 Kia Optima, was not happy with my service or the communication either time but especially the most recent. I had to call to several times to get any information on the vehicle including the day they realized it needed a new engine, car is doing fine after the new engine but it was two weeks without my vehicle. More
Never Disappointed The service department as always is the best I have ever experienced. I think the whole service deserves an "attaboy" for the friendly and fast servi The service department as always is the best I have ever experienced. I think the whole service deserves an "attaboy" for the friendly and fast service. More
Oil change There was an error in the time recorded for my appointment. I received a text and an email with a confirmation - the time entered in your system was There was an error in the time recorded for my appointment. I received a text and an email with a confirmation - the time entered in your system was off. Other than that, everything went smoothly, and fairly quickly More
Pleasant quit and professional I don’t know how you could improve on your service department, waiting room was very clean and comfortable. See you for my next service I don’t know how you could improve on your service department, waiting room was very clean and comfortable. See you for my next service More
A great Service Department and very Professional The service advisors at Oakes KIA are very professional and customer oriented. I have always been treated as a valued customer. They always listen to The service advisors at Oakes KIA are very professional and customer oriented. I have always been treated as a valued customer. They always listen to my concerns and answer my questions. I would recommend any KIA owner to k out the service department at Oakes KIA. More
We take our company vehicles to Oakes Kia Jordan goes out of his way to take care of us. He keeps us informed and is always helpful when picking up or dropping off. Jordan goes out of his way to take care of us. He keeps us informed and is always helpful when picking up or dropping off. More
Very professional Jordan (employee) helped greatly in getting repair done and providing details that were easy to understand. They were very patient with the process t Jordan (employee) helped greatly in getting repair done and providing details that were easy to understand. They were very patient with the process time for a claim from Sams Club. More
Oil Change The staff was fantastic and very courteous. They were very thorough in making sure I was charged correctly for the services completed. The waiting a The staff was fantastic and very courteous. They were very thorough in making sure I was charged correctly for the services completed. The waiting area was clean, comfortable, and accommodating as I was also able to work while waiting. They were steadily busy and the work was completed quickly. More
New Engine Under Warranty YAY So grateful for this service department making my vehicle PERFECT again! I love Kia's warranty, and assurance that I will not be left stranded Speci So grateful for this service department making my vehicle PERFECT again! I love Kia's warranty, and assurance that I will not be left stranded Special thanks to Jordan for hooking me up with a car to borrow! My car came back clean and in perfect working order. New engine purrs like a kitten. THANKS AGAIN! More
Great Customer Service Oakes Kia Maintenance/Service Department in North Kansas City continues to provide great customer service. Service department was friendly and quick Oakes Kia Maintenance/Service Department in North Kansas City continues to provide great customer service. Service department was friendly and quick in servicing my vehicle. More