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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,343 Reviews

1,343 Reviews of Oakes Kia - Service Center

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November 26, 2020

Jordan is so helpful and friendly when I bring my Kia in for a service, it’s a pleasant experience and I’ve never had any issues. More

by tatianaecheverry95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
November 26, 2020

Really enjoy the service department since you purchased the Kia (Oaks). The people in this department are friendliness and treat my take car as yours. Thank you. More

by PACKELEPHANT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
November 26, 2020

Quick, organized, and friendly service. I went in for a recall, smooth appointment scheduling and email reminders. I like the fact they have text communication. I recommend them to others! More

by COURTNEYY228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
November 26, 2020

The service dept. is very courteous, friendly, and efficient . The sales price made this service to our vehicle more attractive to us. Have a good day. More

by KTURNER1943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Fletchall, Service Advisor.
November 26, 2020

Excellent service as always. Friendly, A+ experience. Comfortable waiting room. Short wait time. Will go back for services in the future. 5 Stars. Highly recommend More

by katsue69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Bruner, Anthony Curiale, Derrick Dow, Jaevyn Carson, Kevin Hall
November 20, 2020

Always pleasant greeting, comfortable waiting area, updates on what is going on, if needed. All my questions answered without making me feel like I'm bothering them. Always walk me out to my car. More

by sugarlandgramma
Recommend Dealer
Yes
Employees Worked With
Service techs
Nov 24, 2020 -

Oakes Kia responded

Thank you for sharing!

November 18, 2020

Service people is really nice and good. They always willing to help and make customers happy . Thanks for your help every time I go there . More

by EDMORALESKANSAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Nov 19, 2020 -

Oakes Kia responded

Thank you for the compliments!

November 17, 2020

Simple oil change. Great customer service. Always nice and positive attitudes. Comfortable waiting room. I was kept informed on status of vehicle. Easy in, easy out. More

by katsue69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Bruner, Timothy Novak, Greg Marquis, Anthony Curiale, Derrick Dow, Jacob Hartl, Jaevyn Carson, Michael Huffman, Kevin Hall
November 16, 2020

Special thanks to Mr. Damico and the entire superb Service Department Staff at Oakes Kia for providing outstanding service on my 2015 Kia Sorento. Keep up the great service. More

by E.BASS924
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Damico
Nov 17, 2020 -

Oakes Kia responded

Chris is a HUGE asset to our team! Thank you for recognizing him!

Nov 17, 2020 -

E.BASS924 responded

You're welcome and I eagerly look forward to continuing patronizing Oakes Kia again.

November 13, 2020

Always greeted warmly. While taking a vehicle in for maintenance is never fun, I know it is being looked after properly and in timely fashion. Peace of mind. More

by sugarlandgramma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan McGovern
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