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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,343 Reviews

1,343 Reviews of Oakes Kia - Service Center

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December 24, 2020

Couldn't have been better. Courteous, and quick! The waiting room was really clean and the whole experience was simple and easy. Went over the paperwork of what was done. Great j9b! More

by TAYBRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The guys at the service desk.
December 20, 2020

Truly wonderful and respectful service department. They helped with everything from my warranty validation to great communications. I will be back to them for sure. More

by docmankcbbq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan, Greg
Dec 22, 2020 -

Oakes Kia responded

Thank you for sharing!

December 18, 2020

Easy and fast check in, friendly, and I used a great discount “Happy hour” coupon I found online for my oil change. Will use again. More

by lmt13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Dec 22, 2020 -

Oakes Kia responded

Who doesn't love happy hour?? Send everyone in to get the same great deal on an oil change!

December 17, 2020

I'm disappointed when I took my Selto in to be service. The car is only 3 months old but there is a noise in the back rear that is very noticeable . I was told nothing was heard. I also had concerns of More

by ldumsky
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Derrick Dow
December 15, 2020

The service was excellent as usual. I double booked myself that morning & the service was completed in order for me to make my next appt on time. More

by DEBERTH58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Fletchall
Dec 17, 2020 -

Oakes Kia responded

So glad we were able to assist! Thanks for choosing Oakes!

December 14, 2020

Adam Fletchall, in service, was great. Great customer service...he has made a long term customer of me! You ought to give him a raise. More

by Gmdds2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Fletchall
Dec 22, 2020 -

Oakes Kia responded

Adam IS great! We are lucky to have him on our team! Thank you for sharing!

December 11, 2020

I purchase my vehicle in 2007 and service the vehicle with regular maintenance guidelines. Every time I have the vehicle serviced, I receive personal care. Very honest and professional More

by DW6014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Dec 22, 2020 -

Oakes Kia responded

Thank you for sharing!!

December 07, 2020

Exceptional service. Staff is very friendly and helpful. Shuttle driver and the service provided exceeded expectations. Quality of the work and timeliness above average. Pricing can improve. More

by RAJ.GUNASEKERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan McGovern
Dec 08, 2020 -

Oakes Kia responded

Thank you for choosing Oakes!

December 06, 2020

Polite and squeezed me in my appointment was the next day. Waiting room was full. Thanks for great service. Thats all I hzve to say More

by MGMPARADISE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Dec 06, 2020 -

Oakes Kia responded

Glad we were able to get you taken care of!

November 30, 2020

I didn’t buy my car from Oakes, but I drive from North Central Missouri for any service beyond an oil change. I trust their expertise and care. They are very hospitable and professional and seem truly sin More

by MARK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Dec 01, 2020 -

Oakes Kia responded

We appreciate your loyalty! Happy Holidays!!

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