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Oakes Kia - Service Center

North Kansas City, MO

4.6
1,343 Reviews

1,343 Reviews of Oakes Kia - Service Center

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February 24, 2021

All the done was great. Parts needed to be ordered and I was able to get in the day after they were received. Car is running great More

by vinarjensen.judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
Mar 01, 2021 -

Oakes Kia responded

glad we could be of assistance!

February 22, 2021

Service department is friendly and very efficient. Did not have an appointment but they did oil change and tire rotation very timely. They called as soon as Kia was done. More

by dldalsing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 23, 2021 -

Oakes Kia responded

Thank you for choosing Oakes!

February 21, 2021

Great Customer experience the best ever..keep up the good work!!wait time was not long at all, staff makes you feel at home..will always have my car serviced at this location!! More

by robert.g5150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordon
February 19, 2021

Mike was great!! Quick and helpful. I was even late to my appointment and afraid I’d need to reschedule. He assured me it was no problem and I was still outta there in less than hour. More

by ALK8V8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Huffman
February 16, 2021

Great service. Reasonably priced. Enjoyed the free coffee and snacks while waiting. I will definitely use Oakes Kia for all my service needs. Great job! More

by ccwillo1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hartl
February 13, 2021

I stopped at the Kia dealership (I didn't buy it there )to have someone help me with my 2019 Kia Sorento's radio, phone, map...I walked in the front door and a man came right out of his office and asked More

by slouise58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hall
February 12, 2021

Very friendly. Staff keeps me updated on time line and explains any additional work that may need to be done in the future with no pressure. More

by BNELSON57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Kelley and James Andrews
Feb 12, 2021 -

Oakes Kia responded

Good to hear! Thank you for sharing!

February 10, 2021

The service was done around the time they promised.The The service was done around the time they promised. The staff was kind enough to answer all questions I had and led the way to my car in person More

by gicha08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Duree
Feb 11, 2021 -

Oakes Kia responded

Thank you for sharing!

February 05, 2021

Always receive courteous, timely, respectful service as soon as I walk in. Waiting is minimum in clean, waiting area and then explanation of services received in way I can understand. More

by ahousedeaton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Feb 11, 2021 -

Oakes Kia responded

Thank you for sharing your experience!

February 05, 2021

The respectful service staff there are very professional people and my needs were meant with service being complete on my suv. The time that I was told was on point that my suv would be done. More

by rlmoore215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service department Jordan ?
Feb 11, 2021 -

Oakes Kia responded

We do our best to take care of each customer and be aware and considerate of their time!

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