1,345 Reviews of Oakes Kia - Service Center
I have only experienced the Service Dept for my 2017 Kia Sportage. I have found everyone in that dept to be professional, courteous & efficient. I waited for my vehicle in a comfortable & clean waiting area Sportage. I have found everyone in that dept to be professional, courteous & efficient. I waited for my vehicle in a comfortable & clean waiting area. I did not have to wait long to get an appointment & I will continue to take my vehicle to Oakes. More
Wasn’t satisfied with how rep tried to have me wait in a secluded room by my self. Didn’t offer any refreshments and they didn’t vacuum my front carpets like usual secluded room by my self. Didn’t offer any refreshments and they didn’t vacuum my front carpets like usual More
Service department is friendly and very efficient. Did not have an appointment but they did oil change and tire rotation very timely. They called as soon as Kia was done. not have an appointment but they did oil change and tire rotation very timely. They called as soon as Kia was done. More
Great Customer experience the best ever..keep up the good work!!wait time was not long at all, staff makes you feel at home..will always have my car serviced at this location!! work!!wait time was not long at all, staff makes you feel at home..will always have my car serviced at this location!! More
Mike was great!! Quick and helpful. I was even late to my appointment and afraid I’d need to reschedule. He assured me it was no problem and I was still outta there in less than hour. appointment and afraid I’d need to reschedule. He assured me it was no problem and I was still outta there in less than hour. More
Great service. Reasonably priced. Enjoyed the free coffee and snacks while waiting. I will definitely use Oakes Kia for all my service needs. Great job! and snacks while waiting. I will definitely use Oakes Kia for all my service needs. Great job! More
I stopped at the Kia dealership (I didn't buy it there )to have someone help me with my 2019 Kia Sorento's radio, phone, map...I walked in the front door and a man came right out of his office and asked )to have someone help me with my 2019 Kia Sorento's radio, phone, map...I walked in the front door and a man came right out of his office and asked what he could do to help me.. He introduced himself as Kevin. He came out to my car, I showed him the problem. It only took him a few minutes to figure it out. My phone was not connected to my car any longer, simple for him.... he didn't make me fill stupid( I'm an older person)... Thank you to Kevin Hall......I've had my oil changed here and that also went well. More
Very friendly. Staff keeps me updated on time line and explains any additional work that may need to be done in the future with no pressure. explains any additional work that may need to be done in the future with no pressure. More
The service was done around the time they promised.The The service was done around the time they promised. The staff was kind enough to answer all questions I had and led the way to my car in person The service was done around the time they promised. The staff was kind enough to answer all questions I had and led the way to my car in person More