Oakes Kia - Service Center

Always a pleasant experience. Employees like Jordan McGovern are there to take care of the needs of their customers. Work done on my vehicles is always on time and affordable McGovern are there to take care of the needs of their customers. Work done on my vehicles is always on time and affordable More

As always, fantastic customer service! From the time that I arrived until my departure, professionalism at it's best! Jordan McGovern takes the time to explain the "whats and whys" of the service and explain I arrived until my departure, professionalism at it's best! Jordan McGovern takes the time to explain the "whats and whys" of the service and explains it to me in a way that makes me feel valued. He represents your company well by going far beyond the norm and doing more than I expect, and it's what excellence is all about. And, in my opinion, it comes from management striving to maintain high standards and looking after the smallest detail. Excellence means caring--it means making a special effort to do more. And Jordan demonstrated this and represented your core values EXCEPTIONALLY! More

I can say this was a great service experience. The walkthrough of the service items and the future items to watch for was great. I would recommend getting a vehicle serviced here to others. walkthrough of the service items and the future items to watch for was great. I would recommend getting a vehicle serviced here to others. More

Fantastic facility. Employees are always friendly and offer the best service. They also send reminders for appointments and make your experience a good day. Great job. offer the best service. They also send reminders for appointments and make your experience a good day. Great job. More

The service deparment is poorly identified. Upon parking and wandering through the building I was told to move my car to the other side of the building. When I did that I was then told to pull it inside. and wandering through the building I was told to move my car to the other side of the building. When I did that I was then told to pull it inside. At this point I just handed Mike my keys. He developed a nasty atgitude which carried through the rest of the experience. Fortunately Dustin was much better when it came to customer service, and was able to expedite the experience whereas Mike seemed more interested in making customers jump through his hoops. We bought our car here, and love what Kia has been doing lately. We will be in the market for a new Sedona next year, and will be buying from Olatha Kia even though it is further away. More

On time, customer service was excellent. I was shown where I could sit if privacy is needed. they went out of their way to help me set up mu UVO radio and answered electronic concerns I had. Thank you where I could sit if privacy is needed. they went out of their way to help me set up mu UVO radio and answered electronic concerns I had. Thank you More

Good service . Went to get oil change. Good prices, the service members were fine. No issues. Thanks for the service provided and I will be coming back service members were fine. No issues. Thanks for the service provided and I will be coming back More